Review Kfc - Belmont

Luana

The customer service here is always terrible. They don’t listen to you properly, they get your order wrong and they talk to like a mate from school instead of a paying customer. I don’t know what these managers are teaching their staff but they definitely need to teach the young employees to speak to adults in a more professional and respectful manner. I personally used to work for KFC years ago and my managers used to drill us to have good customer service skills. What has happened? Good customer service always goes a long way.

L Martion

I don’t think I’ve ever had a meal at this particular store with every item correct. Today it was hot and spicy when I ordered original, luckily I love hot and spicy. But seriously, every order wrong? I’ve tried ordering twice through the app at the same store thinking that would help but no, still wrong. Either something missing or just completely the wrong item. The redeeming feature is some of the young drive-through staff are really nice.

BarbiQ

Food was good but the tables had not been wiped down and floors looked like a rubbish tip.

Nathan Williams

Horrible experience waited 30 minutes just for just chips and a couple of sauces and the bins and floors was not clean nor was the bins l have never ever see this bad and some of the worker weren’t wearing hats or not wearing KFC work uniform properly

Wyrm Wolf

I get the exact same order multiple times a week. Have for months now. Last order they omitted items. Unacceptable. Not going back.

Stephen Turner

Delicious box of original spicy chicken. Got them hot with a smile from the guy who brought them out to us. Great food, and great service

Aliyah Mohamed

i have been sent wrong orders multiple of times. today i asked for supercharge to be on the burger but they did not put it and had hardly any lettuce. as you can see on the picture there was a piece of hair in the burger. i dont know why belmont kfc still exists. i will never be ordering from here again and to anyone out there if you dont want to be disappointed do yourself the favor and dont order from here.

Faye TSAI

I’ve ordered 20 nugget by app then picked up at the drive through , they forgot my four dips and when I go back to check with stuff, she just gave me four different dips without checking which four I’ve ordered and send me away. So I got four dips that I don’t want it. What’s the point they let customer choose what they want?