Review Bongaree Hot Bread - Bongaree

Great breakfast thank you so very much. Even though it was not on the menu. There was no problem requesting it. Great service ..

Hate to leave bad reviews but unacceptable customer service is not ok. Went into this store this morning - signed in with QR code walked up to counter to be treated VERY rudely by woman behind the counter. Very aggressive and unnecessarily combative dialogue. I didn’t realise masks were required in cafe’s or bakeries (I had one in my pocket). Note the attached picture - no indication that a mask was required in store and all people sitting at tables (without food) did not have a mask on, I’m visiting from interstate so did not realise a mask was required in a cafe (In Vic no masks required in cafe’s). Staff ask to be treated with respect and this I 100% agree with BUT staff need to also treat customers with respect. Don’t accept this kind of aggressive and rude behaviour by any staff, turn around and spend your money with a businesses who appreciates it.

Makes breakfast as well as selling bread. Had the most delicious vegetarian breakfast poached egg with hollandaise baby spinach avo tomato and mushy on thick slice toast. Hubbie had an omelette where you could choose 3 ingredients he had ham tomato and mushy. Absolutely delicious didn’t need to eat the remainder of the day. With a bottle of oj cost was $37. There is an undercover area to sit and look out over a park and water.

The staff were reasonably friendly, I ordered a steak, cheese and bacon pie with a chocolate doughnut. The pie was way too salty, yes a bacon pie has salt in it but thats not the only flavour you should taste IMO. The doughnut was okay.

Was given wrong pie I asked for. Returned it for exchange. An older woman with glasses gave us a mouthful of abuse. Definitely need a better manager. Terrible customer service. Definitely won't be returning.

They have the best filled rolls on Bribie. The filled rolls are filled with freshness and always moist. Also make great bread, sausage rolls and pies. Visit about once a week to get a coffee and roll, and then sit on the sea wall to enjoy the views. Always friendly and helpful.

Horrible stale pastry, definitely not fresh. Would not recommend

Good customer service experience has Great coffee and breaky had.