Reviews Norman Hotel

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Sharon Bailey
+5
This is hands down my go to place for a good steak. I've never had a bad meal here! My steak was a little underdone and I told the waiter after I'd eaten it (I was too hungry to wait), then he surprised us by bringing dessert for two on the house!! Wonderful place and often catch up here for birthdays or general catch ups with friends.
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Brighton Page
+5
I've come here a few times, and every time I've been served by Jarred, one of the bartenders. He is no doubt the best bartender I've ever had. He remembers conversations we've had and is a really nice bloke. He has learnt my favorite drinks and does a good mix of drinks. I will use this bar as my casual because of Jarred alone. Cheers for the good times.
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Joanna Spyro
+5
My husband and I have been eating at the Norman every Saturday night for the past 3 years � we absolutely love the steaks but most importantly we love the fantastic service from the awesome staff. Frank the head chef is absolutely fantastic and always stops for a chat � all the staff are amazing and make us feel really welcome every week � so nice to walk into a place and everyone knows your name!! Huge shout out to Denise and Lucy who always welcome with a hug �. Keep up the great work guys haven’t found a better steak in Brisbane yet �
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Ange Wall
+5
On Monday 2 October, due to the wet weather we had to find a new venue for my lunchtime 40th birthday party. We contacted a club of similar establishments and no one was interested in our group of 40 guests, even though they had availability. We contacted the Norman Hotel and they were very accommodating straight away, then I broke it to them, that there would be 40 people and they said "no problems at all, what time would you like". When we arrived three hours later, they had moved us into their function room (Waghorn Room), which was beautiful and perfect for our needs. The staff couldn't be more hospitable all day. We ended up being there for five plus hours and had the greatest afternoon. I would like to give a special shout out to Julia, Alex and Iroma I couldn't have asked for better hosts, customer service and all round friendly staff members.
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Mark Stewart
+5
I’ve never once had a bad steak at the Norman in 8 over years as a regular customer. 5 stars
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Roland Huang
+5
Best steak ever in Brisbane and so close to city! Relax ambience, definitely a place to visit and enjoy a great meal when you are here!
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Sharell Farlow
+5
We were celerbrating our 30th wedding anniversay and our family and friends had a great time..meal was fantastic, (lamb chops were delicious)..staff were awesome..thanks for a great night..
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Blobfishman
+5
Dine here at night and you won't be disappointed. The ambience is welcoming and comforting in accompaniment with the food. The steaks are well selected, fresh and cooked to your taste. Everything here is well balance. A nice quality steak with nothing to fault.
4 months ago
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Yum Me
+5
They say they’re the worst vegetarian restaurant in town and that’s true. But they do surely serve the best Steak around.
This place is our monthly must go one for its steak, baked potatoes and the beer garden vibe. Love it.
5 months ago
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Putri Matta Unnardi
+4
Came here last December, the place was packed with people celebrating Christmas, thus the rather slow service.

Ordered a bunch of different meat cuts, including the rump and eye fillet. All of them were cooked perfectly as ordered. Unfortunately, some of the meat cuts were tough to cut and hard to chew. The sides including the chips, the potato mash, baked potato, and the salads were tasty. The mushroom sauces and pepper were perfectly seasoned too.

It was an okay experience. Would definitely choose the meat cut properly when I come back here.
5 months ago
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Chevelle Pike
+4
Amazing Steak, Bloody Mary oysters a must, table clearing was a bit slack & a couple of minor stuff ups with meals but they shouted us all a round of drinks to make up for up, so overall a really good night out. Highly recommend.
Nov 23, 2018
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Dameredith
+5
This is my favourite restaurant, the menu suits me oyster entree the meat always perfect and the bread rolls only add to how perfect the menu is, not once in the 12 plus years has there been a bad meal bad service, I have attended the cooking class thanks Guys for being the best restaurant for me.
Sep 09, 2018
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Benedict Uy
+4
Came for dinner because our aunty was wanting to eat steak. This place definitely does steak, with lots of different cuts to choose from.

After getting seated, you look through the menu and when you're ready to order you head up to the counter to order. The steaks come with salad/veges and chips/potato, as well as a sauce. After ordering you get a buzzer which will go off when you're order is ready. You have to pick it up yourself from the pick up counter.

Food was nice but I thought it lacked seasoning. It was cooked well though. Sides were also nice and the meals all came with a bread roll. Portions were fairly large. Nice place for a steak but it was a bit pricey.
Aug 15, 2018
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Emma
+5
Came here for Valentines dinner with my family. Thank you for wonderful service and more importantly, great food. The wagu steak was worth the extra money. Loved the pot of mussels we shared too. Bread rolls are sooo soft and delish! Can’t wait to return :)
Feb 20, 2018
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The Other Jenners
+3.5
The Norman is out go-to family catch up spot in Brissy. There’s something for everyone - the usual steak options as well as a few fun alternatives like pork ribs and pasta. There’s plenty of large tables and air-conditioned inside options as well. Quality is always great and while I would like to see a rustic style coleslaw rather than the bulk fast-food type they serve these days, the protein is the real hero here. Our fave dishes? The Rib Fillet and the Pork Ribs.
Jan 24, 2018
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LaMondo
+3.5
Food - 4.5
Great steak, tasteless chips and mediocre salad & Idaho potato. Was a bit surprised by the bread in a plastic packet but it tasted good enough.

Took away 0.5 points because I think it's overpriced.

Subtracted a further 0.5 points because the chairs were ridiculously uncomfortable. There were around four different types of chairs, and we got the type with the metal windings on the back and slats on the seats (see photos). The metal dug into my back and the seat was hard and uncomfortable - for some reason, only a few of them had cushions...
Jan 13, 2018
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Mgrace
+4.5
Equal to best steak I’ve ever eaten. I’ve tried most Norman steaks, never been disappointed. And without doubt the best pork spare ribs Brisbane has to offer. Good range of beers on tap, and very good wine menu. Only complaint, outside seats not that comfy.
Dec 29, 2017
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Espresso&Matcha
+3.5
Coming up to the end of the year, it was time for me to reconsider all the foods I had eaten and try to tick off a couple more places before time was up. Only then did it strike me that I hadn't had a good steak in a very long time. So with that in mind, the Tomcat  family and I headed over to the worst vegetarian restaurant in Brisbane, the infamous Norman hotel to scratch our itch for steak.
Dec 26, 2017
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Yvonnelai528
+4
Was waiting for a while to have our food ready, but end up kids were so happy with their New York Cut Strip loin and kid steak. My Calamari was good, but Lobster was so so~~~
Nov 11, 2017
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Geoff
+4.5
Look - it's a long story but when a certain "brewer" did not renew their lease the owners set up here - echoing their successful 50 years at Breakfast Creek.  The steaks are great - could be more grass fed for my liking and the wines good too.  This is the go to place for me with out of town visitors or a lunch for thirty mates on a quiet week day for a birthday etc. Flogging the meat thing a bit but i guess that's the raison d etre.
Nov 01, 2017
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Joe K
+4
Our rendezvous at the Norman was planned for Friday night but the early evening storms around Brisbane yesterday resulted in a rain check to dinner tonight. Walking in at 6.15pm there was already a long queue of diners waiting to order and pay for their meals.

After being allocated our table we decide without further ado to join the queue. Checking out the glass meat cabinet Phuong Tran decides on a rib fillet steak ($38.90) and I opt for a rump steak ($34.90). We are given a buzzer by the cashier.

Our table is in front of the char griller and it is entertaining watching the two chefs at work. The chefs considerately move aside for me to snap some photos of these wonderful steaks on the griller. Our buzzer goes off after 10 minutes! Time to eat and I rush off to collect our much anticipated meal.

Phuong Tran's medium rib fillet steak is perfect and she enjoys it with the mushroom sauce, she says the 2nd best in Brisbane after Fiasco's at The Morrisson. Her salad is fresh and chips just warm but acceptable. My rump steak is surprisingly large and grilled medium-rare. The pepper sauce is okay but I will ask for mushroom sauce next visit. I was disappointed by my tiny baked Idaho potato. It was one third the size of the baked Idaho potato from The Caxton Hotel. Luckily for me Phuong Tran gifts me half her chips!

We always leave The Norman Hotel happy and satisfied. Our meals were enjoyable and we look forward to returning before the New Year. Thank you and well done guys!
Sep 23, 2017
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Peruvian Palate
+3.5
Great steak but really bad sides. The rib fillet was superb. Cooked to a perfect medium rare, with a beautiful crust. The baked potato and salad were a disappointment. Potato came with what seemed to be those store bought "bacon bits" and the salad came with a massive single mushy tomato. It's a real shame as this would be my go to steak place if they gave those sides a bit of love. The chilli sauce was very nice but the mustard bernaise wasn't that good. Chips were basic and the mayo aioli wasn't good, it tasted like old aioli that was just sitting there for months.
Sep 05, 2017
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Tony8laj
+5
Steak was perfectly cooked to medium rare! Place was very busy and yet food arrived in timely manner. Enjoyed the Diane and mushroom sauce. Perfect condiment!
Jul 17, 2017
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Jeremy Black
+5
Pregnant wife was really craving a nice steak meal so I decided to try this place. Decided on their large ribeye which I got medium rare and wife got well done. Food came out hot and perfectly cooked. Steak is of high quality and quantities were perfect for a good feed. The difference between this place and a pub is the quality of steak. The ribeye cooked well done was still tender and delicious. Would definitely recommend this place.
Jun 14, 2017
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Tabehoudai
+5
Went on Saturday night and glad that I made a booking. It was packed!! And with good reason. My partner had the big rump steak and I had the midi eye fillet. Both were cooked perfectly. Exactly how we requested. Idaho potato was delicious and the salad was lovely and fresh with a nice dressing. My only ( minor) complaint was that I would have liked some more mushroom sauce on my steak.
The staff were welcoming, friendly, and attentive.
A great night out! Will definitely be back!
Apr 24, 2017
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MB
+4.5
Whilst I await for the other half to partake in a BBQ class held at the Norman hotel I thought id treat myself to a feed, on entry you are welcomed with so many temptations and wide variety of meat and seafood. This place has steaks from 250g to 1kg, whilst I wanted the 1kg ($60) but I settled for the 600g steak (cooked rare) with chilli sauce and potato and salad as a side. These guys have the service down pat, I thought id be waiting at least close to 15 mins but prob waited 10 and this steak was mint!!!! I got rare alright and just the way I like it, salad was very well done with just the right amount of dressing and not drowning in it, the potato baked very well done with bits of crispy bacon in it. I will be back for the 1kg steak challenge.
Apr 18, 2017
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Nick X Thomson
+4
Good steak, okay chips, not too pricey. Friendly staff and chilled out atmosphere. Very spacious dining area, and a great bar for a laid back weekend drink.
Mar 27, 2017
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Bonnie Doll
+3.5
Great food. We eat here often, the price is a bit much though.
You have to line up to order your food and pick it up yourself. It gets very busy on weekends.
Dec 31, 2016
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Magpie
+4
Business trip with rural clients (who grow beef) to feed. A fair bit distracted from the very extensive and impressive (red) wine list but after a couple of excellent selections decided to get into it.

Rib fillets were recommended and accordingly were ordered. Absolutely magnificent cuts aged well and cooked to perfection.  Thumbs up from all. More good reds.

The steaks listed on the menu are definitely regarded some of the best brands on offer and we will look forward to next visit.
Oct 24, 2016
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Marsionn
+4.5
Great steaks! Great portions! Great beers! Great location! Great setting! Great staff! First time coming here and was not disappointed, a little tricky to find the correct entrance though but all good :)
Sep 07, 2016
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Betty & Jason
+4
We both enjoyed the rib fillet on a busy Friday night. The service was attentive and quite fast, although the line to order was slow as there was only one register open. The meat was cooked a perfect medium rare, despite this, the serving of sauce was stingey and so it was hard to finish the steak as it began to get dry and tasteless toward the end of the meal. Overall decent steaks, though the Morrison does a similar style for equivalent prices with way more sauce!
Sep 05, 2016
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Pamela
+4
Steak has really good taste. Just the service is not that feel warm. Potato smash is tasty. Wagyu beef is soft and juicy! Bread is nice. Nothing wrong with the food.
Aug 20, 2016
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Rebecca
+3.5
A great steak in a typical Queensland pub. The rib eye was perfectly cooked, but the price is steep considering you order at the counter and pick up yourself
Jul 12, 2016
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Grant Roberts
+4.5
I have been eating at the Norman for the last 20 years. The last few years I have been eating there at least once a week with friends and family. 95% of the time the steaks are cooked to perfection (medium-rare) and the meat is always top quality. Of all the times I have eaten here I have only sent a steak back once. Great selection of steaks and love trying the specials they run eg. "Steak of origin". The atmosphere is relaxed and pleasant. The beer garden is also great for a quiet beer with friends. As a steak fanatic, I've eaten at Moo Moos, Kingsleys, The Morrison, Cha Cha Chars, Bravo BBQ etc and the Norman is still my favourite spot for a relaxed meaty meal in Brisbane.
Jul 04, 2016
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AEM
+4
I have been to the Norman Hotel a few time with a group of friends and the meal each time has been nice. I do have to say even though the Norman boasts they have the best steaks in Brisbane, I do believe I have had nicer steaks elsewhere. I do think they can lack in flavour but it makes up from the great atmosphere and selection of meals.
Apr 11, 2016
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George
+4
I felt like a Steak and thats what we had. Lots of steak cuts. Some fish. Zero vego options. Meat Cooked perfectly to order. Prompt. Fresh salad and a baked potato. Good feed. Its a pub don't forget. Line up to order, beer-garden style, buzzers and bread roll in a packet. I liked it. It filled the spot. We were out in 1 hour. A satisfactory pub meal.
Feb 19, 2016
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Trevor McGakkis
+4.5
I've visited the Norman on numerous occasions. Obviously the Steakhouse is a real drawcard, and easily one of the Top 3 in all of South East Queensland. I don't think I've ever had a bad steak at the Norman.

Recently, I decided to give it a try purely as a destination for drinks before a game of cricket down the road. I'd never noticed during my evening visits, but it actually has a really great little beergarden. It was perfect just sitting there under the sun, sinking some beers and enjoying the company of my two sons. And to top it off, I had a nice win on the Ubet and the Aussies got home at the Gabba. What a day.
Feb 08, 2016
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Mark W
+4.5
I was wrapped. I was at The Norman with more than a dozen or so fellas and the service was outstanding (they knew their stuff) the food was delicious and we just had to ask what the dressing was on the salad. (they were generous enough to give us a some hints of what was in it!). The group were seated in the Longhorn Room and I had Filet Mignon. (hadn't had it in years). It was memorable, cooked to perfection and I have told anyone who will listen about it. Great selection of wines and the bar staff were knowledgeable and thankfully had some personality. The whole table left full and totally satisfied. While every venue has room for improvement and innovation, I read the recent experience from 'Fimhoff' and didn't experience anything like it.Fantastic experience will be back soon.
Jan 25, 2016
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HelenCo
+4
Very disappointed today. Food took over an hour and although there is an event at the Gabba , it was presented like it was slapped on the plate. The potato looked awful with a dry bacon like topping. Kinda sad considering last time we are here it was a memorable meal.



Cake back nearly a year a half later.... food is definitely better. Didn't bother ordering the loaded potato with my steak... but the steak was to for for..
Jan 15, 2016
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MrJan
+4
Good steak house, went for lunch with business partner. Steak was cooked to liking, sides good. Liked the bernaise. You have to order food and drinks on the bar though. Would go back. Ambient nice, we sat outside.
Nov 12, 2015
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Eat Out Breakfast, Lunch And Dinner Everyday
+3.5
Ah the good old Norman Hotel. Well I use to work here for a long time but I'm not going to be bias.
This was for a long time Brisbane's top Steakhouse cooking on average 3000 steaks per week, that was up until about 4 years ago when the new owners decided to get rid of the supplier who for approx 53 years had special bred cattle just for the Norman. The steak here now isn't anywhere near as good as it used to be and if you do happen to visit, remember it is a steak house so don't order anything but steak and maybe beer battered chips with aioli and for heaven sakes don't order anything over medium rare. Tips: small or large rib fillet and if you can afford to splurge go the rib on the bone or the wagyu rib fillet, the rib fillet is definitely the tastiest cut and still worth it. The other cuts now have way to much gristle, you'd be chewing like a cow chewing grass all day.
Oct 03, 2015
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GB
+4
Had been driving past the Norman Hotel for a few years and had been meaning to try the "Worst Vegetarian" restaurant. We arrived and were seated at our tables. Beverages are table service or order at the bar. There is a great range of steak on the menu and plenty of other options. It is definitely a vegans worst nightmare! You order at the counter and while you are in line, you can see the range of steaks in the counter. The worst part of being in the line is seeing the steaks and changing your mind whilst waiting. I think I only changed my choice about 4 times!

You are given a buzzer and you wait until your meals are ready. They provide the meals on a large tray which you take back to your table. They must of been training new staff on the night, as some of the staff were walking around for table service to tables but missed others including ours. It seemed an average night with half then dining area with customers and meals didn't take long. The wagyu rib fillet was good, and the pork ribs had plenty of flavour and tender. Will be going back to try the other cuts of meat. Would recommend giving the vegans nightmare a go!
Sep 30, 2015
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Stefania Andriolo
+3.5
We went to the Norman Hotel for Father's Day and had an great time. It was very very busy and waiting 55min for our meal (which we were not phased with as we were expecting such a wait with the amount of people there.

When we received our meals we were very pleased with the steaks - the boys were thoroughly impressed and smiled with every bite - they commented on how juicy they were and how well it was cooked. Unfortunately, the same couldn't be said with the Caesar salad. There was barely anything on the plate and I went home hungry. It was probably one of the worst caesar salads I have eaten in quite a long time.
One other hiccup of the night occurred when we were ordering our meals. At one point the older cashier started to yell at the other younger cashier for an error occurring at her register. This was followed by the cashier turning her back on the confused employee and announcing, 'stupid girl get away from me.' We were really taken aback at the comments made, especially in front of patrons and my heart felt terrible for the younger employee who was spoken to very rudely - she looked quite upset.

All in all, and after a couple of hiccups, we did have an enjoyable Father's Day dinner - and as this is my fathers favourite steak hotel, we will be returning. I have learnt my lesson to stick to steaks at the Norman hotel instead of a less than adequate caesar salad.
Sep 08, 2015
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Adam
+4
Been to Norman hotel multiple times and it has become a family favourite (used to be breakfast creek hotel). Find the hotel a lot more comfortable in terms of ambience, inside area spacious, service good, steaks are delicious with tasty idaho potato. Only negative is they dont give enough sauce/gravy on their steaks, but I just ask for more from the kitchen and they always give a separate side of sauce with no issues or cost. All in all, fantastic food and great venue
Sep 03, 2015
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Mal
+5
Best steak I've had in a while. Great service. The sauce on the buffalo wings is awesome. Well worth the money! Friendly atmosphere. The beer is cold and plenty to choose from. It's no wonder the place is busy.
Sep 02, 2015
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James Straker
+3.5
Like a big country pub !

Good steaks , ok selection of beer.

No table service but that's fine with me.

Very family friendly which is nice

Aug 29, 2015
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Adam
+3.5
Surprising that such an expensive restaurant doesn't have table service.. Steak was alright, reasonable price for the good portion, great atmosphere. I had such high expectations for the steak but it was just OK
Aug 18, 2015
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Ue
+4.5
Not for vegetarians. Regardless of some negative Urban spoon reviews we though we would still give it a go as some local freinds had previous good experiences.
Staff were very friendly and helpful.
Drinks and food were ready on good time.
I had the large eye fillet (medium rare ) which was cooked exactly as requested. I recommend anyone ordering steak check the chart on display when ordering to confirm their expectations match the levels of rare on the chart.
One meal was incorrect so the chef apologised for the mistake and cooked the correct order straight away. This took less than 10 minutes which wasn't a problem for us.
Will be happy to return to The Normam when next in QLD.
Jan 21, 2015
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Lancebrady
+4.5
Norman Hotel Rib Fillet & Chilli Sauce. Had large rib fillet steak, medium rare with chilli sauce. I have had this steak and sauce on many previous occasions and was extremely happy. Today (7/1/15) I was extremely disappointed the steak cooked correctly but was very tuff. I left some on plate. The hotel must have changed chef or chilli sauce recipe because this sauce had no chilli taste or heat. If you order chilli sauce you want to taste chilli. The large rib fillet steak cost $35.00. I would not have the chilli sauce again until they changed the recipe back to previous recipe
Jan 07, 2015
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Marilyn Jean
+4.5
Beers & Steak. Perfect.. Great selection of beers on tap and awesome selection of steaks too! You can watch your steak being cooked which is pretty cool. Rib on the bone all the way! The thing I love about the Norman over other steak places are the sauces. Literally the best mushroom sauce and the best chilli sauce in the world, I usually get extra on the side and just eat it with my bread roll! So good.. Oh and they have the probably the best kilpatrick oysters in Brisbane!! The garlic bread was pretty yummy too. The restaurant also has a big carpark out the back. The only bad thing about this place is that it's so busy on friday & saturday nights!! Which kind of reflects how good it is I guess.. Definitely prefer going on weekdays or Sunday nights
Oct 26, 2014
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Tyson0184
+4.5
Went here last Friday night. Table of 14 and everyone was impressed with the meals. Will be back.
Mar 23, 2014
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Kittypie2008
+4.5
Best steaks in town!. The menu here is very simple and wholesome, but absolutely delicious! I had the best steak I've ever had in my life here - an eye fillet cooked rare. We went to celebrate a family members Birthday and had a wonderful time - beer and cider on tap and perfectly done steaks - what more could you want! If you have any room left for desert, I recommend the rich, decadent brownie. Also, do not be afraid of the bread roll that comes in plastic wrapping - it is actually the softest, freshest most delicious bread, make sure to give it a go.
Feb 22, 2014
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Niceguyinasia
+4.5
Best steak in Brisbane. Had a steak here on saturday, ordered the ekka championship winning eye fillet. Was amazing. Perfectly cooked, great roast potato with bacon and a nice salad. Cannot fault the Norman at all!
Oct 13, 2013
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Nick
+4.5
Great steak. Visited the Norman with some colleagues from NZ - a great example of an Aussie pub...
Friendly wait staff that, nice atmosphere and a great selection of perfectly cooked steaks (great oysters too!)
Sep 22, 2013
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Slim
+4.5
Best steak in Brisbane, without a doubt. Only complaint is the steak is *sometimes* overcooked and the service is pretty ordinary. On a good night, the steak is amazing.
Aug 17, 2013
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Jan
+4.5
Bloody Good Feed. Haven't been to the Norman for years so when I saw it pop up on Living Social I grabbed it and was not disappointed. Place was packed on a Tuesday night but the service was very quick and friendly. Only about 5 mins in line to place the orders, get the buzzer and hand in the receipt to the bar staff for the included bottle of wine, by the time we sat down the buzzer sounded for our garlic bread starters ready to pick up and they were yummy, usually not a fan of the pizza bread type, but these were good. About 10 minutes after we were licking our fingers after the bread, the buzzer sounded our mains - I bolted over for our 2 prime rib on the bone with all the trimmings and these were all hot and ready very very quickly with wonderfully friendly and courteous staff - succulent, juicy and you just wanted to pick up the bone it was that good - I even ate every bit of that mince filled potato which is still good after all these years. I see the traditional coleslaw has changed to a mixed green salad with a nice (and I think low fat) dressing and a fresh half tomato - being a true carnivore instead of the dreaded vegetarians, I did leave these - someone else will have to rate em.

Had a look at the dessert menu just to see, very uninspiring but that was to be expected as the star attractions are the grills and to be honest we were just seeing if anything tempted us - sigh, sometimes I just feel sorry for vegetarians.
Jul 10, 2013
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Tannerbank
+4.5
What great hospitality, turned up to try their steak mid afternoon but kitchen closed - explained our frustration and voila! Six excellent steaks and a great red wine! Can't begin to tell how good that made us feel! Top restaurant, bar and service!
Jun 30, 2013
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Nina
+4.5
Brisbanes Worst Vegetarian Restaurant. I have always loved The Norman. Most amazing eye fillet I will ever taste! You have to get the mushroom sauce, its amazing.

I must say though I have never paid for myself (my parents have taken me here in the past) and I am not sure if I would be willing to fork out $30 for a steak. If you have the moolah though, then go for you life.
May 22, 2013
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Wanderlust.kh00
+4.5
Best in Brisbane by far! Steak worth spending money for. Flavorsome, juicy, tasty and cooked perfectly. Great location for drinks before dinner or lunch. Have visited a few times.. Will return again! 👍
Mar 31, 2013
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Melly
+4.5
Steaks were very nice but seriously if paying between $35-$40 for a steak, the least they can do is bring it to the table for me. Not impressed that you have to line up at a counter to place your order and then collect your meal when your buzzer sounds. I've had better service at the local rsl!
Mar 29, 2013
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Ryan Knott
+4.5
Best steaks in Brisbane by far!! Eye fillet was grand! And loving the great range of James squires ales!!! Is still a pub / restaurant, as for some of the bad reviews below, so expect to line up and receive a buzzer to collect your meals, but it is well worth it for the quality of steak that you receive!!! Staff are always friendly and helpful!! Loved it
Feb 03, 2013
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Laura
+4.5
The steaks were cooked really well, let down was the garlic bread, not much sauce for the steak, service was fast.
Dec 21, 2012
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Cam N Mel
+4.5
As always, best steak in Brisbane. Great atmosphere to match.
Jul 15, 2012
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Hamish The Opinionated
+4.5
Easy business lunch. Visitied on a Thursday lunch, which would appear a good time to visit, with no lines at the bar/counter or wait for tables. Rib-eye was bang on the mark. Someone in the kitchen knew how to do a med-rare.
If it wasnt for work, could probably have settled in for a few arvo brews.
Will bring my carnivore wife on another occasion.
May 17, 2012
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Kawaii Bubble Tea
+4.5
Best steak in Brisbane!. Best steak in Brisbane, love the sides and sauces too. good atmosphere. :)
Apr 30, 2012
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Foodlover
+4.5
Good steak. Love a good steak, this is the place. Whenever I got out with my family for steak, the Norman hotel is our choice. They do have an interesting ordering and service system, where its sort of "manage-ourselves" style, but the food is pretty great. Beer battered chips is always a favourite.
Apr 21, 2012
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Mimi Kersting
+4.5
Food was great, but the waitress horrible. My husband and I went out to celebrate, and decided instead of going to our usual steakhouse (Morrison's), to try out the Norman Hotel.
Pleasant atmosphere, and casual enough to wear jeans. The ordering was awkward - you wait in line only to learn at the register that no orders are taken unless you've already staked out a table. So I had to scramble around trying to find a table quickly while my husband waited at the register. Most of the tables for two were reserved, so this was very inconvenient.
While at the counter, my husband enquired if there was table service for the drinks, or if we should order them at the bar. The waitress on duty was extremely rude, saying in a dismissive voice that there was table service but there were only two waitresses on duty. Her tone implied that we were really putting her out. She then haughtily walked away!
My husband was very taken aback by this rudeness and after waiting 15 minutes for someone to take our drink orders I gave up and ordered the drinks at the bar. During the 15 minutes we observed the waitress flirting and talking with some of the waitstaff (table bussers?) When she wasn't flirting and giggling with the guys, she was doing things like standing around looking for somethign to do. She actively ignored us, and wouldn't make eye contact. walking past us several times when she could clearly see we were waitng. Rude!!!
My husband wanted to leave, but I said let's just stay, as I was starving.
I'm glad we did because our steaks were great, as good as Morrison's. Everything else was good too, the potatoes, the salads etc. One kind of strange thing was the rolls came wrapped in plastic. Why? Aren't they baked on the premises?
The steaks were on average $5 more than the ones at Morrison's, but I can live with that.
What I can't live with is that rude waitress who really put a damper on our celbratory mood. Good service can mean the difference between a rave review (which this would have been) and customers who never return.
I am going to copy this review and send it to the manager, because I think they should know they have a real customer service dummy on their hands.
Apr 16, 2012
Zomato
Laura
+4.5
The steak here is consistently good so I keep coming back. Don't come here expecting fine dining as its not what they do.
Jan 31, 2012
Zomato
William Kok
+4.5
Rude service , but steak was good. The lady at the front directing us to the seat was extremely rude!!! but the steak was good, so i still voted YES.
Aug 12, 2011
Zomato
Ryan
+4.5
Consistently the best steak in Brisbane... Been coming for here for years and always been great!!
Jul 15, 2011
Zomato
Mitsa
+4.5
Grilled Chicken.....yummo. I love going here...........the service is great and the grilled chicken is amazing, so tender.
Would definately recommend.
Jun 03, 2011
Zomato
Jade Kingi
+4.5
Great place for a hearty feed and a cold one... or three. One of my fave places in Brissie for a slab of cow, they're one of few to consistently nail a med rare. Not only that, the staff are friendly, plenty of beers on tap, desserts are great (if you have the room) and the atmosphere is always lively. I do wish they'd sort out the seating system but it's a small setback in what is always an enjoyable night out.
Mar 13, 2011
Zomato
Kirk Muddle
+4.5
Best steaks we've had. Great steaks - all out on display so you know what size you're getting if you're not sure of the cut. Cooked to perfection. Don't be afraid of the chilli sauce, its spicy, but not that hot!
Staff are good, the outdoor setting is great, even in winter.

Beats the Breakfast Creek hands down!
Jul 19, 2010
Zomato
Djumakka
+4.5
Best Steak In Town. The whole experience of the Norman Hotel is great. Picking your piece of an array of different slices of cow to eat and the enjoyable surroundings make this place one of my favs....

Kudos on the renovations and it is interesting to know they now have Lasseters as new owners? not the ones from Neighbours right?? Perhaps this is the Lasseters who own the Casino in Alice Springs??

Anyways, whoever the owners, this place is one of Brissys hotspots if you ask me...any visitor must eat and drink and the Norman atleast once....

Another quiet delight are their oysters, although quite pricey, the Kilpatrick is great
May 10, 2010
Zomato
Brisvegas
+4.5
Good feed. I throughly enjoy the meals here everytime I visit. Its more a help yourself type restaurant as the service can be slow and at times non existant but food makes up for it
May 09, 2010
Zomato
Auswade
+4.5
Great for a drink and steak. I really liked the food; very tasty. I think they have some ex military chefs in there because they might have over 100 meals going at once on a busy day and its quite entertaining to see how they manage all the food :) you can also choose to cook your own food if you like for a very low price, i think a steak is $2 or close if you cook it yourself.
Feb 21, 2010
Zomato
GirlinBriz
+4.5
Great steak restaurant. Service was ok - not the best but great food and good non steak alternatives.
Oct 30, 2009
Zomato
Daniel Harding
+4.5
Great steak fast service and nice pub atmosphere
Aug 19, 2009
Zomato
Sally Krantz
+4.5
By far the worst vegetarian restaurant in Brisbane but the best place to have a steak and beer that will completely satisfy the meat eater! Love it!
Mar 21, 2009
Zomato
Thequestfornoms
+4.5
If this is your first experience at "The Norman", the first thing to do is to find a table (Don't forget to book if you have a group of people) and go the counter to order with your table number. On the way to the counter you will get to pass the honour board. You too could have your name on it if you are willing to eat a kilo of rump steak along with lots of salad, breads and sauces during certain times of the year.
Nov 23, 2013
Zomato
Hannah Lewis
+4.5
their steaks are well worth the wait and this is easily forgotten once you’re mouth deep in a cow’s behind, the chilli sauce is amazing so I usually get it along with my standard mushroom. To top it all off they serve the serves with a huge Idaho potato jam packed with sour cream and bacon bits… prepare to be put in a food coma
Jan 27, 2013
Zomato
Dolce Bunnie
+4.5
There are so many different cuts available from this establishment and you will be assured to find one that suits your taste.
Oct 19, 2012
Zomato
Brisbane Devoured
+4.5
Our steaks were perfectly done, the garden salad was superfresh and zingy compared to the sad side salads at the Breakfast Creek, and the potato with bacon was tasty. Accompanying sauces were fantastic, the pepper sauce was especially hot and peppery.
Aug 09, 2011
5
Ting
+5
Steak, chips, baked and mashed potato are always cooked to perfection. Even the bread, sauces, garden salad and coleslaw doesn’t disappoint. Consistency always exists here. Service is fast and up high in standards; staffs are always responsive and willing to fix your complaints promptly (over/undercooked steak, wrong sides etc).
5
Lisa Norman
+5
Fabulous steak! Had Sunday lunch there with my husband and the place was buzzing. Food ordered at the counter and drinks via a QR code. Drinks arrived very quickly and the food followed soon after. There were plenty of staff around to cater for the number of people there and the kitchen staff just worked non-stop like a well oiled machine. I had the NY cut striploin with mustard bernaise, chips and salad. Everything was fresh and delicious and the steak was cooked to perfection. My husband had the rib on the bone, coleslaw and baked potato with bacon. We shared a side order of onion rings which completed the meal. Can't wait to go back.
4
Ben Bloom
+4
Great atmosphere, amazing selection of beef on display , had the wagyu rump . Very tasty , bit slow to serve was moderately busy , 1:30 pm on a Friday , nice selection of drinks , would happily recommend for non vegans ,
5
Ken Woof
+5
What keeps me returning with family and friends across three decades? Quality and consistency. And I always seem to order the large eye fillet. It just can’t be beaten. I spiced it up this time with a sausage and chilli sauce entree and finished it off perfectly with a few schooners of XXXX.
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