Great customer service and very friendly staff, The food was fantastic and fresh!
Only downside is there will be a wait for your order as they struggle to get everything out on time because of home deliveries!
However they did a good job!
Thank you
I wouldn't normally review a McDonald's, nor would I normally eat at one. I'm writing about my experience here because it was exceptional in all the right ways.
First and foremost, shift manager Scott is to be commended! His top-notch customer service (and obviously his simultaneously-strong management of his team) is 100% what made the difference to our experience in store. He was kind, patient, friendly (even at 5am!), attentive to detail, professional, and eager to please. He and the team whipped up our order hot and fresh with speed, efficiency, and smiles all round despite a few fiddly bits due to dietary requirements and personal difficulties. We ordered from the breakfast menu and the food was honestly pretty good. Actually, every aspect of our time there was easily better than every other McDonald's experience I've ever had.
Were I to be super-critical, the sink in the bathroom was fairly small, and the ambient music was loud. I believe these factors are related to the franchise more than the individual store itself, so I'm not factoring them in to my review.
The team who were running this store around 5am on Monday the 7th of February 2022 are a credit to the entire chain. I hope they can be recognised for the value of their excellent work. We were just two more customers that busy morning. Likely without knowing, and just by doing their jobs really, really well, the staff at McDonald's Windsor West did a lot to make a dark day brighter and easier to face. We both appreciate it far more than might generally be expected. Thank you.
I wouldn’t normally write a review for a fast-food chain. It must be said: tonight this store had a fantastic and charismatic staff member serving on drive thru. His happiness was infectious!
Came through the drive through late Friday night, had an attendant by the name of Axel, he is a great salesperson, was able to sell me 24 nuggets instead of 10.. he was polite and great to talk to..very polite..
Why do you need another drive thru at that McDonald’s why did you gutter the whole place just for that that Ain’t right you should of just blocked the drive thru off not gutter the entire place for it that’s ridiculous also six months like what the hell it was absolutely gutted hungry jacks was closed as well but don’t know why and the weird thing is why did the nextdoor app get the notifications to tell everyone that it’s closed but not the rest of them that’s so wrong as well so now for 6 months if we drive we can only use the town in the city or Albion and the valley plus kangaroo point that’s the only ones closer to us Windsor and kangaroo point was our closest one when it came to driving there and bring back the all day breakfast that was a mistake getting rid of too bring it back♥️😡😘😱
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