First impressions are great. This is a nice outdoor beer garden connected to the Waterloo Bay Hotel. Plenty of space, trees, open sky a great place to spend the evening. The food and drink ordering system on the other hand was a pain, it uses QR codes, and is phone based. Probably OK if you know wha
Absolutely love this place. However, I was really upset today due to something that happened at home and ordered some fries and unfortunately they were very over cooked
I was wondering if we could do something about it?
To be honest it's zero but I have to gave him one. Having 40 min waiting time just for a cheeseburger is crazy. They can't manage their kitchen however they had plenty of empty tables.
The bar and outside area is attractive, well designed and has a comfortable feeling. The food is at best okay, but the service is shocking.
The business focus seems to be on families with young children (nothing wrong with that as I've been there myself) and can be extremely lucrative, BUT stresse
Let down by the food and service (steak was great but everything else ordinary; ordered salmon with quinoa and it came out with potatoes instead with no explanation; parmigianas came out after everyone else had finished eating). No apology offered. Sad because this is a beautiful space for families.
Overpriced meals for below average food.
The meals at our table came out over the space of hair an hour, noone got to eat together.
My chili and prawn pasta was missing the chili.
My entree, a pint of prawns ie half a dozen prawns in a glass, came out well after my main. Seriously how hard is it?
Wa
Few times for group lunch. Lovely service by staff. Food great. Wings omg. So gooood . Wednesday special!
It wasn't until afterwards I was retold of the mess left by my crew today. I'm so sorry. We had to bail back to work and I didn't make sure of usual tidy up.
We will be back and be better cust
Isn't it better to let people know, specially with kids, that their order even in a not busy day takes more than 50min? Waste of time. The food was cool, unbelievable. Really poor management.
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