I had my 26th birthday party there and really like this place. The booking process was smooth and a guy called Amos was super helpful in arranging all the things. I am not a fan of karaoke but it's a fantastic experience, a bit like your own small pub with the music you chose from the machine.
The customer service is great, the manager came to check if we are okay every now and then. My friend wasn't feeling well after a few shots and they have kindly bought the medicine for him from a chemist, best customer-service and really care about their customers!
Food is great too, love their chicken wing. I found the price quite reasonable in Brisbane for a 20ish people party as both food and beverages were included. The only thing is that they respond slower in email so I think calling them directly is easier.
Had our hens night there last weekend. The venue was amazing and beautiful. The food platters were delicious and made our guests happy for the night. The staff were very lovely and patient in teaching us how to use the karaoke system and choosing songs. A very memorable night for our lucky lady!
Nice. Chilled out. 1st time on a thursday night. Friendly staff. Quiet with a nice, small, friendly crowd. Steak, cutlets, lobster roll all great. A nice twist. Really reasonably priced meals for the small great quality. Super selection of booze.
Staff are very friendly and welcoming as well as the service is excellent. The food was amazing and its quality matched its prices. I was celebrating my birthday and this was the perfect experience for fine dining in a relaxed atmosphere for a special occasion.
We've had our end of year staff function at the Palace Lounge and everything was absolutely spot on. John and his team had strong attention to detail and anticipated all of our needs in advance. Great private room which catered for 20 of us and felt very spacious.. there was wide range of songs to choose from and very attentive service - little bell in the room did all the trick! Will definitely return again for our next functions.. thanks again for looking after us.. highly recommended!
Finally a place that not only has a high standard of service but expects that same of its customers. The Valley is scrubbing up nicely 😊
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