At least I think this KFC branch is the best in Brisbane. I don't know why, but this branch is so good compared to other KFC branches. I probably ate chicken at 10 different places. But they are all disappointing and this place is always satisfactory. Strongly recommend.
They do reliably good, hot and crispy chicken. I've bought here once a week for a long time now. It's always busy but they rarely forget anything (mostly just sauces if at all)
It's an awkward location to get into though.
Had Door Dash driver young lady literally knock off 10 nuggets, sauces and a Pepsi from our order, called the Kedron store and (Enter Nathanial) a master of his position, was polite, respectful, empathetic and had the missing food waiting for me when I drove down, as I entered the store I was met by a team of friendly professional staff all working at peak capacity at the busiest time of the day, it was a moving work of art to watch, the teamwork, the communication and the manners are a credit to this store and Nathanial, thanks again team, our son turned 3 today and only wanted and would settle for KFC.
As for door dash, well I’ll dash myself next time
The food according to the family was great (we only have KFC if it's selected for a birthday). Our only issue with this place is the location, traffic backs up onto Gympie road and the actual drive through is very tight and narrow.
Go fairly regularly and the staff are always polite and clear when they serve us. They cover every part of the order and have never missed a part of our order.
Only 4 stars because there are occasions the food could be a bit warmer. And sometimes my bacon isn't crisp.
Even though weve moved I'd still argue to go to kedron kfc over the closer one. :D
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Good location, tight wrap around drive through. Watch for pedestrians in and out of drive through.
I hate when you ask for particular pieces in a meal and they say we'll try but bla bla bla company line bla bla bla and they don't do it. This KFC is 50% chance you get the robots saying the bla bla bla and 50% a real person going odds are we have enough chicken to cover requests (since damn we sell chicken).
Otherwise it's pretty good here, usual KFC things, staff are generally really efficient here because it's a huge main road so they have to be, they are pleasant which is really the best they can be as they always seem super busy.
One real negative on my last visit was some uber eats person turned up after me and got there food before mine. OK order was probably placed before mine but I don't mind when the pick-up drivers that are waiting before I was get their order but if I'm standing there and I'm next, then I should be the priority, I came to you KFC, give me the respect a face to face customer deserves, not to mention you make more profit off my meal because no third party delivery service is taking a cut out of your profit.
Get back to real customer service for the people who make the time to come to you!
Not very often you come across a very clean KFC in Australia plus to find a young person working in such a clean neat friendly manner as we got today 05/06/2022 around 2 - 3pm who served us, then you just have to give them a high five wish it's like that across all KFC
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