Review Saffron Indian Gourmet - Broadbeach

Let me start with positive - food was great as always. Quality of food here never disappointed me so far. Let me justify why I am scoring 2. People go to restaurants for the experience - experience of good food and more importantly experience of service. Service is where it fell short significantly. Not blaming the staff but this is an oversight by owner for putting 2 brand new staff on floor on their first day and that also on Friday night. They we’re clueless. I raised my hand few times to make order and girl comes in saying let me look for note pad then she was just walking around attending to empty tables picking up towels (no kidding). Finally guy came in to take order and he didn’t even ask what spicy level we wanted, I had to go back to counter to rectify. Then we asked for some cutleries from the girl and same thing happened again, walking around the room doing nothing really instead of getting us the spoon. Orders came out and rice was missing, never got served. When I went to pay, the guys was still going to charge me for rice. Told him you forgot to serve rice and he didn’t even bother to apologise. Poor experience. My parents came over from UK and I took them here raving this place is better than UK indian food, while food lived it’s standard, service was a let down.

Always the best restaurant to dine in. We were there after 5 years and enjoyed the ambience and food a lot. Thanks!

This cozy restaurant has left the very best impressions! Hospitable hosts, scrumptious dishes, lovely presentation and fantastic dessert. I like to recommend to everybody!

Poor quality food, less quantity and too late to serve (around 1 hour waiting for just a butter chicken and roti. Don't know if they were growing chicken from egg to make the curry. LOL). Severely disappointed. When asked when the food will be served, the waitresses had lame excuses. Never ever will go again.

The atmosphere of this place is nice, had some live relaxing music playing which gave it a nice vibe. The food itself was nice, but nothing phenomenal especially for the premium prices. The service was very average, when asking for recommendations from the waitress she said she does not eat this food. The food did come out quickly especially for a larger group.

It was a busy Saturday night in Broadbeach, we were fortunate to get a table at Saffron. It was a wonderful experience. We ordered samosas for starters, but were told they’d run out. Due to our expressions of disappointment, our server asked the chef to make us a fresh batch. That was so accommodating and was appreciated by our table. Well worth the wait. The curries were also delicious. There were lots of ‘oohs’ and ‘yum’ between the 4 of us. I highly recommend this restaurant, would definitely go back there if I return to GC. (We are from Adelaide, SA). The staff were friendly and very accommodating. Our one complaint, the wine was overpriced, in our opinion. But, we took it on the chin, and enjoyed our evening anyway. Thanks Saffron. 😊

Amazing service food. We wanted to know how they got their coconut rice is so fluffy and light. The barramundi with eggplant curry it’s made with the freshest of herbs and spices and amazing - the staff catered to our dietary with utmost attention to detail. Highly recommend this place - price and meal size fair and good

Just visiting the gold coast and tried this restaurant, very bad food taste , food smells very old dal makhni, not good chana , bad naan, bad service, send salad at last when we almost finished the food , Overall not worth deal if you are looking for good food.

We thoroughly enjoyed our meal food was great.It was lovely to sit in a authentic indian decor,indian music and staff who were all lovely and obliging

Was not a good experience at all. Meals were very over priced, service was horrible. This is the first indian restaurant that ive heard of that doesnt include rice with curry. The rice was expensive for the amount you get, ver small bowl. I couldve bought a whole bag of rice for that price. Over all very dissapointing and staff eed to be retrained and better organisation. I will not return, big rip off.

Great atmosphere and staff were very good! The food was absolutely delicious and the cheese and naan bread was just to die for! We will definitely be back!!! A+++++

Terrific ambience with live music, food was of a high standard and the waiting staff were very attentive to our requests and anticipated our needs.

Great food and atmosphere, wonderful staff, highly recommend.

Amazing service. Great food. Highly recommend

We are very lucky to have such a fine dine Indian cuisine in Gold Coast. We are searching for it in our five days Stay and finally got it. Food was so tasty, delicious and served with a Indian gesture. Staff was so nice to feel homely. Ambiance is amazing. We fully enjoyed. Indian will really enjoy and realise it to have such a wonderful food away from their home country India.

Beautiful food... lovely decor... very friendly service..went above and beyond with service ...great staff . Must visit for authentic good quality Indian food.

Great food . even better cocktail's. Priced on the high side, but isn't everything!

Great food, good service, reasonable price and nice ambience.

The food is awesome and the restaurant is a nice place to Dine-in

The service and food was excellent. Plus they didn't try to get rid of us when they were closing, they let us finish our drinks and didn't rush us.

Food is reasonably Good. It's a fine dining restaurant with good service. Though with limited menu.

Excellent food , service very good , ambience too romantic, attractive ; overall a mesmerising experience

Food and vibe was sensational! Staff were happy and friendly. Thoroughly enjoyed it. Thank you