Very delicious ice cream..
I don't really like sweet actually, but when I know this ice cream cafe ,, hmmmm I can't say no to this yummy ice cream...
Very good ice cream and gelato with lots of different flavours. Good and friendly staff
The staffs are fantastic and very friendly. Most of the items are made in store hence there is a fresh feeling about the products. Besides Gelato is a far more superior product than ice-cream.
Worst worst worst experience in Gelatissimo at Burwood.my hubby went their to get two pistachios shakes costed $7.50 each.
After having 2 sips we both went back and told her this taste like milk. She replied (lied) to us that your husband asked for milk shake so we put 2 scoop ice cream and milk an
First and last time there. How bad customer service can be? I was asking for an ice cream recommendation and she angrily answered It's up to you!
Shocking! she can't even put a smile on her face and it wasn't busy.
A bit pricey but who can go pass a great variety of flavours.
Gelato and ice cream were delicious so was the coffee.
I just hope their service could be better.
The worst customer service.
Just in case the manager wants to investigate further , here is more info: 11:05AM Monday 23/09/2019
Went to this branch yesterday,
1st, staff told us only can try 2 flavours which is never happened before in all gellatisimo branch.
2nd, after tried 2 flavours n bought 1 different one but all taste just ice, very lack of flavours, and again, never happened in other gellatisimo branch.
Owner, should
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