Review Cafe 97 - Burwood

Surprisingly good bistro or cafe in the middle of Burwood main street with reasonable pricing. The bistro serves great perfectly cooked steak. Served with a generous portion of fresh salad the steak also comes with tasty sauce as well. During the promotion time, the meals come with free soft drinks. The staff is very helpful, friendly and attentive. On one occasion I ordered the chips without the salt in them, but then the staff quickly replace them with the non-salted chips in no time. There is no additional surcharge when paying with the electronic payment method. So far it's been a good experience dining in this place.

A great spot for a casual meal. The outdoor area is relaxing (lovely pond, water feature, comfortable seats) and has the capacity to seat many people. Meals are satisfying and the customer service here is great. I must mention the milkshakes here are ahhhmazing.

Great food in the heart of Burwood. Located in Club Burwood just a couple of minutes walk from Burwood railway station

Burnt my fish twice

Excelent cakes

We visited this cafe with high hopes but were quite disappointed. When we arrived we were seated and given menus but were not offered any coffees. We waited 15 minutes while the 2 waitresses either stood behind the counter or were no where to be seen, before we had to ask if we could order. About 20 minutes later my meal and drink arrived and we waited a further 15 minutes for the other 2 meals and coffees to be served, which we were not impressed by. We also had to ask to order more drinks. The staff seemed not to care and spent their time rolling their eyes at each other behind their backs or downing tablets behind the counter in full view of everyone. On a positive note the food was delicious but unfortunately the service was absolutely terrible and we will not be returning to this cafe.

We've been here a couple of times because the location is convenient and the food is good, however the service leaves a lot to be desired. On one occasion we waited an hour and a half after placing an order for our food. The staff hadn't noticed despite it being very quiet (too busy chatting to each other) and then told us that our order had been lost and we would have to place our order again. We always have to make an effort to catch the staff's attention to place an order, after waiting patiently and despite often being the only customers in the place. Staff appear not to understand that they need to take orders and serve food. Train your staff. Will not be going here again

Food was good but honestly the shake was the worst I've had! I'm not even fussy and I couldn't even finish it! 11 bucks for a warm, zero ice cream and fake cream shake. Nope.

Food was delicious, coffee was really good. My only small suggestion would be to not have the music as loud, I basically had to yell to have a conversation. Other than that, it was really good.

Staff are most welcoming. Coffee excellent. Good selection of menu options both healthy and indulgent. The acai bowl is well presented and extremely tasty. Would definitely return

All the way from Mickleham for this 11 year/$11 experience! Funky vibe, amazingly friendly and attentive staff. Red Velvet Pancakes!! ���

Great service on a cold, wet Saturday. We were a large group with no booking, the staff helped us out with coffee while we waited for space to be free. And delicious food to top it off!

Great food very friendly service. ✔️ Highly recommend this great cafe.

The shakes and food are good but the place is over crowded and our waitress was rude and grumpy- did not smile once. Music was loud unbearable doof doof- needs some "Billie Holiday" or something relaxing. I wish the staff was friendly and the venue had more ambience to match the quality of the food- We were turned away last week when told there was an hours wait and came back- don't think we will return :(

Terrible customer service. Wasn't even greeted when a friend and I walked through. A waitress looked us straight in the eye and didn't even acknowledge us with a simple smile or have the courtesy to say "I will be with you in a minute". The barista bluntly said "can I help you" to which I said we would like a table please. Again he bluntly said "you will have to wait, I'm not sure when there will be a table". Like most really good busy places they at least acknowledge you and take your name and number and call you when a table is available. This place didn't even offer that... All the staff looked disinterested and we were made to feel like we were a nuisance and very unwelcome. So glad we didn't come back and eat there, they do not deserve my presence or my money.

Worst service ever. Waited 20min while being ignored by two staff so just left.

AMAZING!! Such good food and cute place to eat :)

Lovely spot - fun service and awesome tunes on loop

Ordered beef lasagne and chips. Looked good but came out still frozen!