Very happy customer for years. Had the honor of buying a few boards of the Legend that Bob is himself. Awesome boards and clothing. Great customer service in a situation where things didn't work perfectly initially.
So many beautiful boards attended to by patient and welcoming staff. Even if you just want to have a look and dream of some classic lines. Great spot (for surfboard peeps)
McTavish is an excellent company. Apparel is always the very best quality, comfortable, easy to wear and very good attention to detail. Finally I decided to pay the extra dollars and buy a board. The service from Tom was patient, informative and personal. Overall, every experience with McTavish has been the very best. Thankyou!
I have ridden Bob's boards off and on for over 40 years and it was because of his intimate knowledge of surfboard hydronamics, I was able to progress to an almost professional level.
His passion is..... "insanity harnessed" as he gets so excited whenever he talks surfing and boards.
He is one of a kind and anyone that talks with him just gets how special he is.
That said..........
The other reason I'm writing this is to say that I've purchased quite a few clothes from your website and have always found them to be of the highest quality.
They are reasonably priced too.
The speed they have been delivered is phenomenal.
Just keep doing what you do in the way that you do it, as you do it well.
McTavish is a must visit when in Byron - not only do they have the goods you'll love, their service is second to none. Nothing's too hard for Tom and his team, and if it's not right they'll fix it. 11/10!
I Come here often as I love the boards and clothes, all the staff are always incredibly friendly and helpful. Purchased a custom board today and Corey showed me around and helped me through the process with helpful but never pushy ideas and suggestions. I was introduced to Bob McTavish himself who suggested the tail design I should choose. This place is above and beyond in terms of service and experience. I can’t recommend this company highly enough. Good coffee too!
Had one custom board made and another off the shelf. This has by far been the best customer service experience I've ever had. Tom Dodd gave expert advise which board to chose, then updated me every few days about progress, even sent regular pictures and then moved heaven and earth to get the boards in time send to Melbourne. Best in class responsiveness, pro-active customer service and just thoughtful and friendly all around. Super stoked!
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