We stayed 2 nights to celebrate our belated anniversary, the staff were incredibly friendly. The room was spotless. Highly recommend anyone to stay here. And our concierge (gentleman who brought our bags) was so friendly and lovely!!
A beautiful hotel and immaculately maintained. The service is second to none - from check in, room service, buffet breakfast, afternoon tea, concierge and check out - all our interactions with the staff were excellent. Like nothing I’ve yet to experience at another 5 star hotel.
Nothing short of amazing! Myself and my bridesmaids had the privilege of getting ready for my wedding at the Hyatt as well as spending my wedding night there. The staff are friendly and professional. It was a beautiful surprise to return to our room that night to a chocolate platter, wine and rose petals and towel swans on our bed!
High tea is always an event at the Hyatt. Plenty of gluten free choices, a ridiculous number of teas to choose from and they even did vegan selections for the birthday girl. I highly recommend going and partaking in the fabulosity!
Lovely weekend at this beautiful old world hotel ...
Helpful friendly staff , beautifully appointed room , breakfast choices amazing .
Great bar with open fire and welcoming staff .
Highly recommend ���
While our room had everything we could have possibly required, including a pleasant view, it was the staff that made our stay so comfortable.
From the reception staff to housekeeping to the restaurant staff, everyone was friendly yet professional.
As we were guests at a wedding held at the Hyatt that weekend, I must add that the actual wedding held in a garden and the reception held in the Ballroom were both wonderful.
High tea was beautiful. Service was second to none, food was fantastic. Much to choose from and the waiters continued to replenish as the afternoon progressed. Will definitely recommend and I cannot wait to return.
From check in to check out this hotel was five star plus.
We arrived late, and hungry. We enjoyed a very delicious dinner, and can highly recommend the Chicken Club Sandwhich.
Our room was comfortable and quiet, breakfast was plentiful and once again delicious... thanks to all the staff for a wonderful stay.
Buffet food was excellent, lots to choose from and of high quality. The service staff was great and friendly. This is our 5th time and we will definitely be back and will be recommending to our family and friends. Well done and keep up the good work. The only thing i suggest is that the Tea and Coffee should be included on the buffet price.
Highly recommend. First time stay. Hotel was lovely and the room was spacious. Staff very friendly. Had dinner at restaurant and food was delicious. We will stay there again.
Great stay as usual room a good size and the food drink and atmosphere in the Ambassador lounge was great fun highly recommend this hotel.
Spent 3 nights there to celebrate my partners Birthday. Excellent room, food, fantastic service. The most friendliest, respectful staff I have ever experienced in a hotel. Wonderful amenities. The Speakers Corner was like being home on a cold night😊 A must stay when visiting Canberra.
It was wonderful service, food was well presented and tasted lovely.
The gentleman played the piano beautifully.
I commented to him thar he played wonderfully.
Elegance and old world charm. Art deco finishes. We enjoyed a function in the ballroom. Beautiful presentation, and excellent meal. All in all, lovely
The high tea menu offered for guests is great with lot of emphasis of different types of teas to choose.. it’s a buffet so they offer savouries cakes n pastries.. plenty of options .. just loved the hotel as well
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