Review Carlingford Gourmet Pizza - Carlingford

Bought pizza from here due to the good reviews it has. Bought a family meal worth $43; one of the pizzas I bought (to be delivered) was the Bombay chicken pizza which has tandoori paste on the base as per description. I bought this to taste something different. The delivery was on time (one hour later after delivery; this was mentioned before buying, so not an issue). However, when they brought the food they forgot the pepsi. Hence I had to eat the pizza without any drink. This is okay since humans forget; however any reputable service would at least give discount for such a mistake. That's what I would do if I was a store owner. Nonetheless, that wasn't the worst of it. The bombay chicken had no tandoori paste; heck it had no paste at all (not tomato, not tandoori, not soy, not pesto, not whatever you want to call it). I called them back up, and spoke to the manager/chef (Tony..probably short for Antonio). He said "I definately put the tandoori sauce as I made it with my own hands". I said I can definately see no sauce. I said I can take a picture of it and show you. He insisted that 'no I definately made it with my hands, so I know what I put it in. I can make you another pizza but it will be the same" I said there is no point in making another pizza if it still has no tandoori paste; I am not here to gain extra profit, I just want my right as a customer to be given what I pay for. I even showed the delivery boy who eventually bought the pepsi; he didn't give a comment (it seems liked he didn't want to get in the bosses bad side; which is something wrong as when you stay silent of evil then you become part of it). So I think either this man is arrogant (doesn't admit to mistake) or a liar. Definately not buying from here again; I was going to buy more given the options they had (many different varieties of pizza that I never tasted). The first pictures are of what was delivered; and the last is what was suppossed to be delivered. UPDATE at 8:24pm to reply to the owner Just like how it is COVID restriction for you, it is the same for me. My money is not from the bin. I worked hard for it as well; so when things don't look as the image shows and it says there is tandoori sauce/paste then I expect there to be one. If you think the images I took and the one in the right with the paste (on the side) as well as the redness of the pizza are the same, then you have a vision problem my friend. I feel like I was deceived and I feel like my money went to waste. This is why I am writing a review. If there was no basis to my comment I would not write a negative review. My intention is not to harm your business. My intention is to make sure justice prevails and people don't just waste their money on something that is either incorrectly described or not present at all. I am not a pizza person; I don't have a business in order to degrade/blaspheme your business so that my one grows. I am just writing how I felt and saw things, so that others can see all sides of your pizza shop. If I am wrong, no problem. Then there are still lots of good reviews to back you up. But I suggest even if they back you up, take each review in a positive way. Maybe next time don't show a paste of some chilli/tomato sauce next to the pizza. Maybe do not show the pizza as an orange colour as to give the illusion that there is tandoori. Maybe change the display picture for next time, so that others don't get confused if it is an issue of confusion. Anyways, this is my view and I have a right to it, since I paid for it and wasn't satisfied. Update: 21/07/21 at 7pm Don't worry about me, I am a lost customer. But for you I have some advice so you don't lose any other customers: 1. the Bombay chicken picture and/or description needs an update such as not showing the paste next to it, paste dripping out of the pizza and the orange colour of the pizza 2. Listen to your customers: when I said can I take a picture, don't be so quick to reject it. 3. If delivery time exceeds due to error of service (e.g. pepsi event), then give some discount (e.g. delivery fee wave)

Really good pizza, friendly and decent staff and owner, good value delicious pizza, the sort of place that you want to support! Have been going here for years. Highly recommend!

Thank you Ben, It was my first time making calzone. I wanted to try out Napel style and just mix it up with ingredients inside,with mushrooms and beef. Making dough just seemed so daunting!thank you for your pizza dough!authentic yummy dough:) Have a Merry Christmas and happy holidays! edit:I also added photos on the photo page too~

Been a returning customer of carlingford gourmet pizza for a long time now but first time leaving a review. It’s our go to local joint and every time it’s been a pleasant experience - both for delivery and pick up. Lovely staff at the counter always. Big points because they open late (10pm in most nights) and satisfy any late night cravings! Look at the toppings 😋

Love this pizza place. Authentic and great taste. I always get the family size bbq meat lovers and mexicano. Highly recommend

It was my first time coming to this shop. The seating area is very limited but most people buy the pizzas for takeaway or delivery anyway. Every pizza I tried was delightful and here are my favourites: - The holy trinity (coffee rubbed beef brisket, pulled lamb and pulled pork on a napolitana pizza base drizzled with smokey bbq sauce & topped with potato chips) I love how they put generous amount of succulent meat on the pizza. Highy recommend. - Flat mack (it’s their famous burger pizza). Reminded me of big mac but way better! I really adore the burger sauce. - Fully tabouli (falafel, onions & fresh tomatoes on a hummus base, topped with fresh parsley & drizzled in tarator sauce). Yum!

New to the area and looking for a local store to make our regular. Just picked up my pizzas and they look fantastic. Heaps of toppings and each time I've walked in the people have been extremely friendly. They also send you deals via text, have a pizza on their menu chosen by customers, and just seem very customer focused in everything they do. Ordered the Marinara and the Carlingford and both were above expectations. Very happy :D

I have ordered a few pizzas from here over the years and I’d have to be honest and say CGP doesn’t have me begging for more. The lack of consistency is disappointing, soggy mess to dry as a bone is the kinder surprise waiting for me when delivered. I appreciate the work put into making the pizzas, unfortunately I’m no longer prepared to gamble my money away on a surprise package.

Had a “margarita” pizza and a The Lot tonight. They were lukewarm on pickup, the cheese was rubbery and the bases tasted store-bought. The garlic bread was soft, and the garlic butter hadn’t even melted. Very bad experience. Unfortunate, as I usually order the Mexican pizza, which is usually pretty good.

Ordered a pizza n got delivered the wrong one... spoke to them about “friendly” and they delivered another pizza for free after closing time. Good family run business that appreciates their customers. Would drive to get their pizza if need be. Thanks guys xx

We ordered home delivery pizzas with a tub of ben and jerrys, it was a warm night so i expected the ice cream to be slighty (or a lot) melted, the pizzas were the best we have ever had! The ice cream was delicious!

Not only is this the best pizza in Sydney but the most innovative pizza business I have come across. Always looking for a way to improve themselves and come out with new pizza's and styles. Good work fellas

Fantastic pizza! Friendly and excellent service. Haven't had a local pizza place this good ever!

I ordered a pizza here for the first time tonight to pick up at 7pm. I was an hour late as the memorial service I was at ran late....at 7.30pm they called to check I hadn't forgotten (even though I'd paid up front for the pizza so they didn't have to!) When I arrived they offered to make me new ones I was just keen to get kids home and eat so I took the pizzas which were surprisingly still warm and tasty. Then they chased me to the car park with a fresh one anyway. Everything they did was over and above....it wasn't their fault I was late but they cared about the quality of the pizza anyway.....the pizzas were great but the service even better we will definitely be returning.

Friendly service, yummy pizza, ready on time and good value.

Great service excellent pizzas , it’s the easy way to keep the whole family happy

Beautifully delicious pizzas. Fresh high quality toppings. Perfection! Friendly service too.

Amazing pizza , Keep it up guys 🍕👍🍕🍕🍕👍👍🍕🍕🍕🍕🍕🍕

Best pizzas in Sydney, always use fresh produce for their toppings and cooked to perfection, always on time for both delivery and pick up, Ben and his team are fantastic, brilliant service!!!

Best pizzas (especially the Sienna - OMG!), speedy service, and great variety.

Great pizza! Delicious! ��

Best service, and fantastic food! Thanks for keeping our bellies happy!

Wow, great pizzas. Will definitely order from these guys again.