Sluurpy > Restaurants in Castle Hill > Pizza Hut Castle Hill

Review Pizza Hut Castle Hill - Castle Hill

Rheza Tan
The kids liked the cheese pizza and said there was a lot of filling on it. The online ordering was quick and the guy on the counter was pleasant. The grown ups thought the pizza was decent, better tasting than 'the other' cheap pizza chain. The store do need a refresh, it looked old and in a dark corner of Victoria Av, signage not very visible too.
Ian Horne
I rarely buy takeaway food but I hadn't packed lunch for my day at work. I checked out the Pizza Hut menu and thought that I would like to try the wings with peri-peri. So, with my selection in mind I ventured to the store. My first impression was it was grubby. OK, no big deal. Made my order and waited for it. Collected and headed back to work. On opening the box I found the contents carelessly dumped in, the sauce mostly on the cardboard bottom and glued to the top. And these "boneless wings" could be more accurately described as "manufactured bits of chicken cut into wing shapes", crumbed and fried in oil not hot enough to stop them being greasy. I will never again purchase this sub-standard product. Store gets no stars. Product gets no stars. Now wait for the "canned" response of "At Pizza Hut, we try to offer you the best pizzas and the best service every day, and we're sorry to hear that you had a bad experience with us."
manpreet singh
The guy on the counter was outstanding. No manners of customer service. No applogies nothing. Pizza was good. He made good pizza. But 7 star for that guy. I checked all the comments. Most of them complaining about bad customer experience. Smile face and valueable advice can work for that guy. Good luck owner.
Jeremiah Justin Barias
Such a disrespectful Pizza Hut franchisee. They delivered my pizza to the wrong address, due to issues on their website to find my address. They said "that's not our problem". What a shame. These people do not deserve to run a business.
Chester Allan Corpuz
This business should close down deserves zero stars, the old bloke in the counter has no manners at all, rude disrepectful and obnoxious. Cant believe pizza hut handing out franchises like this..well just have a look with all the reviews in this place tells you what type of store this is. Good luck. To managers of pizza hut reading this review you cant leave this unactioned or your branding will be ruined for good.
Peggy Ling
The guy charged me 30% more. They didn't give me a receipt. When I asked why I was charged so much, he returned me some money but still not the correct amount.
Kenneth Yuen
Not bad, sometimes a bit slow and the shopfront is a bit small. A redesign is needed to improve the customer experience.
Pippa L
We went there to pick up an order yesterday (26/11) and the guy or probably the owner (almost fluffy hair, tall guy) was just rude, no manners at all. No hi, no hello, we said our name for pick up and gave us our order and walk-away. No thank you, no anything.
Sanjay Rangeele
We went to pizza hut Rutu park,ambient,service is very good.good quality of product,<br/>Served hot and enjoyed lot đź‘Ś<br/><br/>Team explained the deal as per requirement.<br/>Thanks to order taker đź‘Ť<br/><br/>Superb <br/>Loved it
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