Since the new management has taken over the service has only gone downhill. We have been coming to this place for last 8 years but after today’s experience we’ll not go there anymore. Me, my wife and my kids went there and sat on a table. The table was absolutely filthy. After waiting for 5 minutes
Under the new management the team are good but not great. A few suggestions that I could come up with for the manager and the team:
1. Staff need clear delegation and roles: everyone seems to be scrambling to serve customers
2. All waiting staff need an apron, pad and pencil
3. Staff should survey
As much as I love a good burger or an open open melt, I normally don't have to dip my hand so deep into my pocket to get one. The staff here are friendly and the orders don't tale long to come out.
But coming into the area from the city for lunch with my grandmother leaves very little optionality b
It is sad to see how a person/s (possibly opposition/competition) will try to bring down a great cafe like Dela Roma with "disgruntled" posts. Personally, I have been going to this cafe for many years. And I travel all the way from Campbeltown. In the extremely rare event when something was wrong wi
Ordered 2 grilled chicken burgers today and it would have to be the worst grilled chicken burger I have ever had! Even the Fish shop does a better chicken burger! No flavour whatsoever plus hardly anything on the lunch menu!
I ordered an eggs benedict and it came with avocado and spinach a standard eggs benedict does not come with avocado. I was then rudely told by the waitress that they have done it this way for ten years even though i had been here only once before.. and that i should have asked for no avocado even th
Outstanding food best service in the liverpool area . The smashed avo is unreal and worth the trip owner is on site 7 days a week . Drop in for a chat with with friendly people and enjoy a great coffee.
Great coffee - just a bit too hot
Good section of nibbles
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