They're never consistent. Could have great food and service one time and terrible the next. Most recent experience was terrible, spent over 20 minutes waiting on my order, just to have a one of their young male staff take my order because they were done waiting around for their food. Then having to
Hopeless is what I would say about staff, service and forget about the food. The burger have shrunk but the cost is still inflated, best to get a milk bar burger before you get Maccas, get more for your money, can't say much about the maccas burger anyway, Cleveland store is becoming as bad as Victo
Ok after sending 2 emails to head office about the awful service which included staff swearing inside the restaurant whilst in drive thru spending $45 only to get home to find all the food was stone cold coke was flat with no ice and undercooked nuggets i have had no response from anyone . I just t
This store has the worst management I have ever come across, every time
they have got our order wrong (wrong burger, missing items etc) never going back here again will drive out of my way to another store if I have to.
Train your staff properly! Who ever owns this store needs to sale it and move on
It's amazing what the right customer service does to the star rating. Went to Maccas, there was a super friendly young lady on the cash register and another happy smiley face at the dispensing counter. Lovely. I've also discovered if your fries fer cold you can reheat them in the airfryer!
Just spent $8.80 to try the Chicken McSpicy and to say the burger was a let down is an understatement. How Maccas can charge that price is beyond me. It was dry and tasteless. I don't recommend at all. On top of that, the store smelt like the mens toilet door was left open to waft through the entire
Maccas has been a reliable place to eat for decades. However for a pensioner it's a bit pricey. Cheers Gray
They always seem to miss something when you go through the drive through, so you have to always check your order.
The staff inside struggle to fill your order when it's busy somehow managing to provide you with cold soggy chips and half melted sundaes. The managers are invariably rude and have no pe
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