Review Cranbourne Charcoal Chicken - Cranbourne

Finally! A coeliac safe, gluten free, HSP! Staff are always super friendly, informative, food is always great. My go to for hot chips and chicken nuggets. Side note: They have dedicated gf fryer and are coeliac australia accredited

Just received my order today and very disappointed. Have gone to this place a few times to get my order, it was fine, but today I ordered my food through Menulog and it was delivered to me with food full of salt, can’t eat it. In the last two weeks I’ve had few orders being delivered to me through Menulog in the same order where they have missed something or ruined something. I don’t know whether this is restaurant bullying but kindly fix your service. Also I don’t just eat salt for food, the last I checked.

The best restaurant in Cranbourne! I have been going here for years the Food is delicious always piping hot and fresh! the owners are lovely and when mistakes occur ( very rare ) they are quick to fix the problem no issue. thank you all so much for your hard work and customer service.

We are regulars at Cranbourne Charcoal chicken and chips, and we are never disappointed. Today we tried the new menu item HSP and we loved it. This meal is gluten free and as a Coeliac we are so grateful. Our other favorite food here is the egg salad, scalloped potatoes, coleslaw and Greek salad. Plus the chips are gluten free!

Was pretty disappointed as a coeliac there is basically nothing other than chicken they said was coeliac safe - as in, just chicken on a plate. I told them ALL chicken was coeliac safe so that’s nothing special. I asked if they at least had gluten free wraps, so I could get a kebab - no, of course they don’t have any gluten free wraps or bread. I asked if they have a deep-fried chicken gluten free option. Nope - of course they don’t offer a GF option for fried chicken… They said I could have grilled chicken and lettuce on a plate and that is their gluten free option. I asked why they advertise on the sign outside that they are a gluten free shop if practically nothing they offer on their massive menu is gluten free and basically just got a blank stare back - so I walked out. What a waste of a trip!! Edit: Definitely the right place. Everything you’ve mentioned is Gluten Free anyway. Chicken and chips are gluten free naturally. Where is your deep fried chicken with a gluten free batter? Where is your gluten free gravy? Where is the gluten free chicken Parma? Where is your gluten free burger bread? Where is your gluten free wraps? Where is your gluten free pasta? Those things are not hard to make or buy in and would actually set you apart as a gluten free destination, rather than advertising roast chicken and chips as gluten free like its something special.

COELIACS BEWARE!! Long time customer here as a coeliac to unfortunately get glutened :( I ordered chips, they were cooked in the gluten free fryer. The girl then tipped half the chips in the box and the other half in the section where they scoop them up with the scoop only for the girl to then scoop chips up and put them in the box(she must’ve been topping up my order). Been early in the day I (stupidly) assumed that’s what they do and the chips would be safe for a coeliac. I ate a cold chip and I realised straight away…that chip must’ve been cooked in the non gf fryer…I suffered effects of glutening for days. I was a regular customer here but now I don’t have any trust :(

Very clean. Great range of salads. Roast chicken and deep-fried chicken were both extremely tasty.

Best charcoal chicken shop since the shop in Hampton Park had to close. Stoked that my suburb is back in delivery range again.

the gluten free chickens and salads are to die for so fresh and chicken was so yummy ..thankgod someone has nailed the gluten free takeaway ....amazing service prices are great ...well done

Being gluten free, this shop is amazing. Always coming here for chicken and chips and fresh salads.

Highly recommend a great option for family takeway...salads are fresh, chicken is mouthwatering and the chips are hot all backed up with good old fashion hospitality and a smile! So glad this is my local charcoal chicken shop...Thank you staff for the experience!

Love the gluten free chicken it's amazing and also wonderful customer service. The owner really goes above and beyond.

Beyond the food being amazing everytime we have ordered from here, the customer service we recieve is great! Last night I had last minute cravings for charcoal chicken and when we got there the lady must have been closing up but saw myself and my husband and very happily took our order and made our food even though she obviously has a family of her own to get home to. Thank you!

Catered food for my son's birthday and absolutely loved it... people only told us how good the food was! Definitely going to order again...the owner is an absolutely lovely person, so warm and made sure the order was ready on time

Love this place � hate going elsewhere.. 10/10 service and there food is amazing �

Love the chickens and salad, love the service, friendly and helpful staff, we will be back

EASILY one of, if not THE best place for lunch or dining the whole family in the area. Highly recommended. Great value. You defiantly get what you pay for. Keep up the great work.

Great food great value for money!

Gluten free....what more could I ask for?

Great value for your money, fresh salad everyday,YUM ,and the chicken so delicious, highly recommended.

Strongly recommended!! Food is delicious and always fresh!! Our favourite chicken and chips not to mention yummy salads !!

Amazing food. Amazing friendly staff who will always put a smile on your face :)

My food was cold when they gave it to me and was so expensive plus it's 40c for a tiny little tomato thing ��