Review Degani - Cranbourne

One of the many great places to stop for coffee in the Cranbourne shopping centre. They make great food here and offer great bakery snacks to go with your drinks. Really friendly staff with amazing customer service. Best iced lattes in the centre as well A+++

Pretty poor attitude from the manager, was patronising and rude when i said no bacon as i don’t eat meat and he kept repeating “but there is egg” and i kept saying that is ok, i eat eggs just not meat The brekkie burgers were tasteless, no seasoning on them and no salt and pepper available on the tables. They also did not put BBQ sauce on the burgers, and the staff would avoid eye contact when i tried to get their attention to fix the burgers. $30 on some average burgers, and poor customer service, better off going to maccas for $10 Edit: in response to the reply, i just questioned if it was able to be subbed, when they said no i was fine and payed the extra. However the photo i provided does not show BBQ sauce, as there was none on the burger.

Too late for photos! Had brunch today, Saturday, amazing! The superfood breakfast and it was perfect! see photo not a drop leftover

Inexperienced staff more interested in finishing up for the day then offering good service. A coffee shop that although was still open for another hour couldn't serve me coffee because according to them they had closed the machine. I simply suggested they reopen it. With a look of shock I was told oh no we can't do that we have cleaned it. If you are in the centre and would prefer service with a smile from someone who wants to be there and a better coffee just go 20 meters further down and order your brew from Jamaca Blue. They were more then happy to invite me in for a coffee and muffin.

Very decent cafe. Great place to chill with mates for brunch. I was served by Nakul. He was very helpful in recommend coffees and very friendly too. I highly recommend going here.

This business does not even deserve 1 star!! It needs to shut down ASAP! I don’t know how it’s still running? This incident happened on Thursday 17th February 2022, in the evening after 5pm. I am from Western Suburbs and I had come down to have a relaxed evening with family. The staff (male) was so rude and arrogant! He has no social skills let alone being able to interact with customers! He took our order and we couldn’t understand what he was saying! He literally yelled while repeating himself, and we felt uncomfortable. If your short staffed and have issues, it’s not our problem! You need to sort out your business and how to deal with customers! If you can’t handle customer service then you need to look at other careers and the business will be better without you!! This staff member needs to be retrained on customer service, social skills, how to use tone of voice and how to run a business. It’s very unprofessional and was not a Pleasant experience. We will not come back here!

Very overpriced unfortunately but l do like the food and service. The ladies are always nice and polite. Also they need to swap out those stupid teapots. Everytime you lift the lid it falls completely off onto the table. Also need to remove the mesh tea strainer from in the pot as its useless as they use tea bags anyway. Doesn't make sense. Just put the teabag in the pot, no strainer and serve it like that. Then the customer doesn't need to juggle the lid and strainer to get the bag in.

The zesty lemon drink I ordered didn’t look the same as per photo advertised. Expected fresh lemon with tea but instead got a watery sugary lemon extract mix. Also the server touched the straw tip which he used to mix the drink which I found unhygienic. Please switch to using sealed straws.

Been going there sundays for a coffee..but staff seems like to talking to much to others and it has gone of the boil pretty ordinary now was great now poor

Great friendly staff, the food and coffee are fantastic. The best in the centre by far

The best place for awesome yummiest scrumptious food

This has to be best place.....as it's by the best of the best . !!! Looking forward to feel it too........

I enjoyed a nice omelette with sour dough toast. The coffee was great and the staff friendly. I'll be back. :)

Always an enjoyable meal, coffee is great as is the service we love our weekly catch ups here

Always love the food, from cake and coffee to a burger with chips. Very tasty indeed.

Always good service at any of their coffee places. I believe better than the Coffee Club.

Would not recommend to anyone going here. Would advice everyone I know not to come here.

We went a few weeks back and tables were all dirty and staff standing around talking. After asking for a table to be cleared which seemed to be an unreasonable request of the waitress, my foccacia came with a little worm on top. I took it back to the waitress who didn't even apologise and just said she would get me a new one. No thanks, I even had to ask for a refund. Disgraceful!

Great food and service , very accessible for wheelchairs, highly recommended !

Stop today to have a egg and bacon roll and a coffee. Although l didn't have to wait long for my half strength coffee it was just warm. .Although l realise it was probably busier then normal been mothers day it was a long wait my egg and bacon roll which arrived cold. My husband felt sick after because the egg was still runny and the bacon was greasy we couldn't finish it all.. I thought you were cooking fresh to order obviously not. It was very disappointing.

Have been there a few times already. Need I say more. Amazing food, warm friendly service and great coffee. Keep up the outstanding experience you guys are providing. Highly recommended !!!

Had vegetable frittata it was great and salad was fresh. Great coffee.. Said my wife.. If she is happy we will be going back time & time again .