Review Fresh Point Restaurant - Dandenong

Great food and amazing customer service . We ordered the lamb buriyani and chicken kebab and it was really good . Owner was a very nice and kind guy ! Love the food and love the place . Will definitely be back !

Amazing taste. Highly recommended place. Very affordable price. I wanted to give them 5 but found lack of customer support that’s why 4. Taste wise it’s the best in the town

We really enjoyed eating here. Good prices, friendly service, and really delicious food. Definitely coming back!

Mixed kebab was good but was more Pakistani tasting than Afghan. Food portion size was smaller than other local restaurants. They didn’t have 2 of the 3 veg items we ordered. Service was so-so. They forgot to give us drinks and almost charged for it. Good effort by a young team, the shop is very clean.

Honestly wouldn't even give one star if I had the option to do that. Was a first time customer and ordered two chicken curries today and one of them was lamb or beef curry instead of chicken curry. So I called them up and they were so rude and arrogant and told me to bring back the curry instead of just giving me a refund right away. Now I have to waste petrol and drive back to get a refund for a mistake they made? Pathetic, would never go here again and wouldn't recommend this restaurant either. Take it from me, you're better off going to another restaurant cause the food isn't that good either.

Had Qabulai Rice (with shanks) and Mix Kebabs. Although both dishes tasted great but the winner was Mix Kebab. People who like Pakhtoon/ Afghan cuisine should try this restaurant (will be good for your palates). All the dishes on the menu are reasonably priced. Recommended.

Worst Restaurant experience ever!! My husband and I went to this restaurant for dinner and ordered mixed kebab and Lamb Karahi. While the order was been prepared I wanted some hand sanitiser to cleanse my hands, thus I asked one of the waiters to provide some but they said that they don’t have any. One of the most important things to have in any restaurant is hand sanitizer nowadays due to corona virus and that’s not available at this restaurant. I then thought I’d wash my hands instead but the bathroom was not available which is very disappointing. I ended up just wiping my hands on the one lonely tissue paper that was provided to have my meal. The food arrived finally and it tasted decent just not worth the price. Upon paying the bill, we were charged $61 for the two meals, two coke drinks and 4 roti’s, thus we paid via eftpos. Though we calculated our order meals and drinks and it was amounting to $45.50. We asked them to give us the bill and the price for each roti and the woman who took our order kept stated its still amounting to $61. We then asked her to give all the calculations in detail for each item to which she states that we ordered shami kebab, which is not what we ordered or ate. It was an additional meal on our order and we were paying for something we did not eat. Despite telling her that we did not order it, she was not believing us and kept asking 'are you sure?'. Luckily I took photos of the food when they arrived at our table and I had to show her the photo for her to believe and at that point she returned $15 back. It's just ridiculous that the customers have to justify what they did or did not eat, which I think is absolutely disgusting. They did not even have a proper way to take orders or a proper system. The orders were taken on a small piece of paper without the table number written on it, so obviously things will go wrong. And the attitude of that woman was ridiculous as even after giving the $15 back she kept giving attitude as if it was our fault that they make a mistake on the order when it was her fault all along. We had never experience anything so bad at a restaurant ever before and this was the worst experience of all. I will not recommend for anyone to ever eat here. P.S - To the Owner... It's customers like us that have bad experience at restaurant like yours that need to tell the public about it so this is my choice to tell the public, not YOURS!! I’m entitled to my own opinions! And you are in denial….when you are the ones that were dishonest…. I still have the photo of the food that was brought to the table, so why should we pay for something that we did not eat??!!! And why should we speak to the management?! We got our money back for the food we did not eat, so there is no point speaking to worthless restaurant owners like you!! You might want to improve on your attitude and the attitude of your staff, if you want to run a business where customer service is the most important factor in a restaurant business!

This restaurant never disappoints. Fresh and delicious food, clean restaurant and great service. The girl behind the counter named Malia was also lovely. Definitely recommend their juicy Kebabs and Shanks! 👍