Review Carlyle Hotel - Derwent Park

We visited the Carlyle Hotel for a lunchtime meal. We were a group of 8 and got a table without a reservation with no trouble. We tried the new me&u ordering system direct from our table. It was easy to use but I still managed to make a few mistakes but the staff were very happy to amend them for us. The meals were tasty and well sized. The delivery was a bit staggered and the kids icecream was forgotten when other desserts were delivered but we got them after a reminder. Overall, it was a lovely lunch. Great atmosphere and setting for a lunchtime catchup. Tidy and well presented and well priced meals. Will go again.

Specifically booked a small dinner table near the playground window to keep an eye out for my daughter (who's quite slippery). Was greeted by Andrew who insisted there was nowhere available except the table furthest away from the requested area, "it's that or nothing" he said. As a result I almost lost my girl out the front door due to poor vision. There were 3 empty tables in the desired area the whole time. My daughter's safety is not worth one man's rude ego. The wait staff were wonderful. Food was ok.

Perfect stay. Generous and well appointed apartment. Free round of drinks too!! Thanks 4 hospitality! Ps bistro looked great n stax of great restaurants of ev kind just blocks away!!

So if u want a disgusting over priced meal this is the place for you... the mega snitty is not much bigger than a kids meal one. Let alone they can't even make them themselves, they come out of a cardboard box.... I was disappointed 5 years ago and was even worse this time.... service was average at best... go elsewhere you have been warned ⚠️

A couple of the family's meals were alright, but the $32 200 gram steak we ordered as "medium" was brought to us as "burnt". All you could taste when eating it was bitter charcoal. For a family night out, costing $147... the quality really wasn't there for the price tag. There was also no compensation offered for the poorly cooked steak. This was a disappointing experience. Edit: Regarding the response from the owner below. Soon after receiving that response I emailed Andrew, outlining my disappointments with their food and service. It's now been months and he hasn't bothered to respond. It seems that his response was only an attempt to raise their appearance publicly, not to actually resolve anything. I've downgraded my review from 2-star to 1-star.

Great meals not over priced, wheel chair access family's orientated, Feel like a winner pokies area, keno n tab

Visit the Carlyle at least once a week, seniors meals are great, prices are excellent, cannot get better staff, food nice and hot and not too much food on the plate for seniors, love this place, thanks to all

The Host & Staff are amazingly friendly & obliging. The room was very basic, very clean, but the window needs curtains/blinds that will block out the nighttime security lights & signs. Everything else was A-OK