A HUGE thank you to manager Katelyn at KFC ferntree gully.
Having seriously stuffed up my order (drive through) for a birthday dinner last week, she ensured an entire replacement and apologised profusely for the error.
Katelyn, it was not your fault, you weren’t even there… but you made sure it was fixed and took responsibility.
Thank you from myself, and my step son.
Well done
Always fast service and everything is always fresh. Never had old stale chips and staff are usually pretty nice too.
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