Review Malee Thai Highton - Geelong

Although the meal is delicious, the customer service could be better because we had to wait 40 minutes for it, and they are not at all friendly. Overall, I believe the restaurant has poor management.

The best Thai not only in Highton but the best Thai in Geelong. The staff truly do compliment the amazing FOOD! Fresh meat and produce is the key and makes for the most delicious and affordable Thai. Thanks for beer it really topped my experience tonight 😍👍

Terrible awful service, will try to give you cheap opened bottles of soft drink, must pay extra for any sauce to be served with satay sticks, roti is oily and reheated in microwave. Must order on QR code with no instructions for dine in. Food is bland and there are much tastier and friendlier Thai places in Geelong. We wanted to support our local Thai. There was no one to handle customers at the front, there was no heater on inside or music the whole time, a chef sat us down and said there’s no table service or menus, that we use a QR code to order. This was fine as I had used something similar at other venues during the pandemic however there were no instructions on how they’d like you to order on the website. We eventually ordered but then they were then annoyed at us as the website automatically was set to delivery which I didn’t realise as it’s a tiny icon in the corner of the website. Knowing there was no service we ordered three drinks in total for the two of us, all were soft drink cans as specified on the website, when my partners drink arrived it came in a glass but without the can, I asked if we can have the can served with the other drinks but they said they only do glasses of drink for dine in and you can only have the can of drink if you get takeaway, I clarified they had cans, they did but said we weren’t allowed to have cans we had to have the already opened 1.25L soft drinks in the fridge. I felt as I was paying $4 per can we were allowed to ask for the can, I understand it’s cheaper for them to serve us glasses of flat opened bottles but didn’t think it was a big ask, she said she’d have to check with her boss. She came back and said all the drinks we ordered will be free but we’re not allowed to have any cans, I didn’t enjoy the drink nor understood why I couldn’t have a can but if it was going to be free I thought let’s just eat what we ordered and get out of here. During the meal the boss in the kitchen glared angrily at us. We tried to finish the meal as quick as we could as we felt so I welcomed the whole time. When I went to pay she tried to charge for all the drinks, I said you said they’d be free she said no you have to pay because they are served in a glass dine in, I said if that’s the case don’t specify cans on the website, she continued to argue I said to be honest we had felt pretty unwelcome d the whole time and that the lack of service was terrible, she said everywhere in the future will be using QR codes to order and I said even if that were true I think they would still talk to, check in with and allow customers to ask questions. She cut me off and kept sarcastically saying thank you. Needless to say we will never bother again, the main was ok, the entrees and rice very bland but the service was memorable for all the wrong reasons.

I have been going to Malee thai for a couple of years now, and am always satisfied with the service and food quality. I regularly order over the phone, for a takeaway meal and pick it up myself (order earlier on weekend nights!). The vegetable and/or chicken pad thai noodles are always incredibly delicious and always plenty of veg/meat provided. Vegetable spring rolls are fresh every time, nice and crunchy! I have never had a negative experience here :)

I really like the food. But just need to mention how impersonal is when it comes to the menu app. I loved to read the old paper menu and a bit of a chat with the waitress... But the app just changed it all. Can you leave some old fashion menus?

Hated the app ordering. We duplicated on 5 entrees and this should have prompted staff to check but they didn't. There was only 5 of us. No atmosphere. Staff although efficient didn't want to engage. Food was mediocre. So much cauliflower in every dish. Meat dishes had very small amounts of meat. We sat on the balcony as the inside wasn't welcoming as it had stock piled up against one wall. Tables were sticky. Sorry won't be going back. Spent over $240 no drinks. Hugely disappointed

This is the third time we have been promised a delivery time .....only for it to blow out by an hour. The management is clearly hopeless and this will be the last time we use the restaurant. We have been customers for a number of years but lately they are seemingly incompetent. Food is generally of good quality. Why state delivery time of 6.10 to 6.20pm......to be told 30mins later that it is 7.15 to 7.30pm. We are done with them.

Disappointing fare. Curry puffs are usually nice but these were almost tasteless and satay sauce was below par. Main dish also did not impress. Will not be going back.

Love place, great food, very nice friendly staff. Loved sitting on the verandah eating our lunch, highly recommend to others

Had a fantastic new years eve dinner on the balcony. We ordered a number of different meals from mixed plate entrée to soft shelled crabs main. All dishes were perfect. Easily the best Thai food I've eaten outside Thailand

Had dinner here last night. The crispy chicken entree was mostly batter and not much chicken. The main courses however were hale and hearty. Nice rice. However I think 9 kings thai in highton is far superior in quality and quantity.

It was a lovely afternoon on that gorgeous verandah. The staff were friendly. ..the food delicious ...and very economical.

Highly recommend, especially the green curry. Staff were fantastic. Very positive experience.

Great food, great customer service. The food arrived quickly and was delicious. Thank you.

Best Thai I’ve had in ages. Yellow curry was amazing.

4 of us ate, meals were exceptional as was the service. Well done Malee Thai we will be back when we are next in Highton.

Fresh, Authentic and Clean. A M A Z I N G food, exceptional service I will certainly be back and be recommending your business to all our family and friends. Thank you

Finally some authentic Thai! Thank you for amazing food