Georgina Low
Wonderful store with fresh fruit and vegetables, and a deli with a vast selection of local and imported meats and cheeses! You can even grab a coffee while you wander through the grocery aisles, where I've discovered some hard to find ingredients readily available! Definitely the first place to visit when you want to cook up a storm!
matthew lambert
About ten days ago I bought some ice cream from the Fresh Food merchant priced at 11 dollars. I took it home and took one mouthful and spat it out. I saw that it was six weeks past its use by date. Basically, it was off. I threw it out. I called the next day to let them know it was out of date, as I hadn't kept my receipt. The woman I spoke to said she would pass the message on to the manager and that someone would call me back to arrange a refund. No one called, I won't ever shop there again.
Chxse
Sadly today I went into the deli to purchase some cold meats and cheeses only to find a young girl behind the deli with no hair net on, plating her long hair IN THE DELI WHERE THE FRESH FOOD IS. The young lady came over to serve me once she completed the braid in her hair but didn’t even wash her hands before approaching me. I asked was she going to wash her hands and then prompted her to do it before serving me which she did but I by that stage felt very put off by the scenario. She was a younger staff member and for that I can be forgiving but even youth need to be let know at times when behaviour isn’t ok - and I think she gauged by my disgusted look that I wasn’t happy. Lesson learnt!
matthew lambert
I'm happy to say I was contacted by the owner regarding an item I wanted a refund for and was very happy with the result. The staff and owner went out of their way to help.
Carl Bronkhorst
Well, I love this place. Big variety of deli meets and cheeses with fresh seafood down back.
Aarav Jain
poor managing, poor smell. Disgusting floor. Very strict, uptight, shortage of staff at registers. Poor entrance and advertising. Poor store overall
Sharon Biggs
No customer service other than a hostile one together with the terrible smell goes hand in hand with being put off attending this business.
Christine Heath
The Fresh Food Merchant and the Fish Shop within it have been my saviour during lockdown. I shop there several times a week as there is plenty of room, no waiting outside and always something new, interesting and delicious to try in addition to all the basics like milk, bread and eggs. Lots of local produce too which is important right now.
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