Review Subway - Geelong

I went to subway last Saturday, I was served by a young lady named Katie. She was extremely polite and asked how my day was, making me feel very welcomed when arriving to subway. She made my day from good to fabulous due to the terrific service I was provided with. I highly recommended that everyone goes to this subway just to be provided with just such superb service.

Came on a Sunday, was served by the most ignorant boy ever. He lacked manners and no care for the way he was acting towards myself and my partner, his attitude was disgusting with talking under his breath and rolling his eyes. He dropped a sauce bottle on the floor and continued to use it. Didn’t use gloves while handling the food. Will not be attending to this subway again.

I never written a review for a take-away place but i feel like this one is necessary. I came into the shop today mid-morning and a girl with purple hair served me. She was very unmannerly, when she did speak it was abrupt and she rolled her eyes when I chose certain items. She should not be working in customer service. I am very appalled at the way she served me and will not be coming back!

Ordered ubereats my salad didn’t even have lettuce in it, I asked for only a little bit of ranch sauce and it was literally swimming in ranch. I never leave review but this was disgusting. I tried to call and no answer.

On the 10/01 2021 I attended Subway on Ryrie St alongside my 2 sisters. We ordered 3 ft longs, 3 cup drinks & one sprite 600ml. During this order we noticed some shall we say "red flags". The blonde girl and the brown haired girl whispered amongst eachother every time we ordered something similar. For example: "They all got seafood" "Look they all have pineapple" - never have I seen or experienced this before. I laughed it off despite our discomfort, as my sisters and I always order similar or the same foods and I never thought it to be odd. After finishing our meal, I went to the fridge to get the sprite 600ml. I have done this before at many subways around Australia & the world & I have never ever received such an exaggerated & out of pocket reaction. The blonde woman immediately began to accuse me of stealing, barraging me with accusations and statements such as "you did not pay" "nobody put it through for you" "you never gave me the money for it" "if you didn't give it to me who would you have given it to?" "Im the one that put through your order"- now whilst saying this at the top of her lungs she is barely looking through the receipts. A young man who is present stares & looks at me with pure disgust. I was left embarrassed, uncomfortable and downright shaken. I tried to explain that I had no reason to steal considering I had just spent $40+ on a meal. In fact I was willing to pay again had it not gone through the first time. She continued to accuse until one of her other coworkers yelled from the back that she had in fact put the drink through for me. What happened next will shock Australia, this girl had the audacity to whisper an apology to me. Honey, if you have gone on yelling and accusing someone of theft keep that same energy with your apology. Given todays climate I did not want to be seen as the angry black muslim woman, so I tried to be polite as I took my drink and we quickly left. Now looking back I wish I had said something to stop this from happening to people that look like me. I often read stories or hear them, but to have it happen to me & in Australia has left me shocked. I cannot help but think the way in which she reacted was because of her racial prejudice especially considering the way in which her and her coworker acted as we made our order earlier. Moreover, if it was a white person in my position I truly do not believe the reaction would have been the same. Honestly speaking, this was one of my most disappointing trips to Geelong. Usually the shopkeepers & beach goers are so lovely. If I could I would most definitely give you 0 stars just based on your customer service skills. I will never be returning to this particular subway.

Got a meatball pot melt, tasted delicious! Was served by a lovely young lady named Emilly. Will be sure to visit here for lunch more often!

Very bad service. The pizza sauce was sour. Staff don't care. Have to pay 6 dollars for a sub with cheese and nothing else. Absolutely a joke of a shop. I would not recommend any body to come here. I would not even take the left overs home for my dog. Shocking Subway. Get your act together.

I had a veggie patty Six inch with all the toppings. It tasted like the tears of the (likely underage) worker. See you again soon.