This store used to be really good and I came regularly. The staff are also very well hired/trained. I think it has change management a while back, the zinger is still good.
Kind staff and overall amazing food. I love the very crispy popcorn chicken you should order it because the popcorn chicken tastes really good hope this review helps!
KFC at Glen Waverley (Ferntree Gully Road)
Visited on 8/5/2021
Just have a urge to have KFC Wicked Wings. It is not on Special, and costs $7 more.
The crispy and spicy chicken wings are ideal to eat with rice.
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Visited on 23/2/2021, 24/2/2021
I ordered via the KFC App for the Wicked Wings to be picked up on both occasions.
On 23rd I ordered using a mobile phone, and I did not encounter much problem. However, on 24th I wasted more than 30 minutes to order using the App on my Samsung tablet. The App kept rejecting the security code, and I finally gave up and use my Facebook account to log in.
The store has dine-in, pick-up and drive through service. I opted to pick-up, and I had to confirm my already paid order upon arrival, because I had not mobile data on both my devices.
The store was very clean on both occasions. The floor was marked for social distancing. Sanitisers were available at the counter.
Two young people were at the counter serving the customers, one was at the front looking after the dine-in and the online orders, while the other one served the drive-through customers.
I thoroughly enjoyed the hot and spicy Wicked Wings. The pieces were big, and great value for money. The outside of the Wings was crispy, and the inside juicy and tender.
The young staff were efficient and courteous.
Joanne was the best kfc worker I’ve experienced, so happy, vibrant, helpful and kind. Good job keep it up!
I went there today; the trainee gave us wonderful service. The chips were nice and fresh but not salted at all. I saw them salt the chips, but they weren't mixed at all. So someone else's chips were covered in salt, but the layer under, my chips, were completely unsalted. Other than that everything was good.
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