Review Insadong Waterfront Korean Restuarant - Gungahlin

BEWARE !! DONOT PRESS THE CALL BELL. What an absolute worst experience of dine in.There was this fellow Nepalese guy (long hair, earrings) who served us. There were only 2 staffs on the floor including the guy on a Sunday evening. We booked a table for 8 people, 2 of our friends were running late so we decided to order more food once they join us( we even informed the guy, that we will be ordering more food once our friends join us). Everything was going well, we pressed the first call bell after our 2 other friends came (it was the first bell we pressed because earlier they came to take our order and we didn’t need to call them),we decided to add something more so we pressed the bell again. This time the guy comes and yells at us saying “WHY ARE YOU GUYS PRESSING THE BELL SO OFTEN? WHY CAN’T YOU ORDER AT ONCE??!!” We were so stunned to speak, he was so rude! I have never in my life seen such a horrible human being with no courtesy/ respect at all. He even didn’t apologise, my sister told that “you are being rude to us” he just replied I DON’T CARE !! if you don’t like the job, QUIT YOUR JOB. People go to the restaurant to have good food & good time. I was enjoying my meal and he totally ruined the atmosphere. It’s a shame a fellow Nepalese treating us this way, Would you have behaved the same way with any other nationalities? I don’t think so. Please learn to respect the customers, no matter what nationality they are, where they come from and how they appear. The food was good but it tasted bland after your behaviour 👎 !! Please change your attitude because it’s taking you nowhere.

Spacious restaurant with lots of choices. Attentive service from the staff and stuffed animals. We got pork bone soup which was light and tasty. We had the kim chi pancakes which were generous, filling, and not at all spicy.

Cute restaurant 😍with panda plushies🐼 and totoro figurines everywhere. Good value for money, this restaurant is not high end but definitely delivers. It's a gas BBQ but still has 2 lumps of ?coal in it. The food cooks very quickly and it would have been better if they showed us how to regulate the temperature. Although there are no exhaust fans, the area is well ventilated and in fact, less smoky than other coal places. ( Eg. Hangari) Prawn entree could have been cooked a bit more. BBQ meats are not marinated. The pork jowl and belly were fatty and full of flavour - goes really well with fermented sides and the onions in vinegar to cut through the fat. Beef ribs had great flavour. Ox tongue frozen & just so so. Generous serves. Spicy KFC not for the faint hearted and you have been warned. Good service, but the wait staff need more finesse. For example, our wooden boards were all cleared as soon as we placed all the meat on the BBQ. But this left us without somewhere to rest the meat on after cooking, or to stop it from overcooking or burning on the BBQ. Usually in most Korean restaurants, the wooden board is left behind. Then some waiter comes over to cut the meat with the controlled aggression of a serial killer. This is how you know this is not an authentic Korean place - there's no-one to attack the meat with scissors here. Interesting playlist, it's rap/trap with the occasional Nepalese song thrown in.

Ordered stir fried chicken which costs $53, all the cuts were the worst leg cuts, all the same cuts, thesere the cheapest and most disgusting cuts of a chicken, full of tendons and chewy meat. No thighs, no breast cuts, no wings. $53 and they don't even have the courtesy to use proper chicken. Extremely disappointing and worst Korean restaurant I have been to. If you visit this place, avoid this dish at all cost. Overpriced and not godd. Won't come back again.

The beef was great but the pork was a little fatty for my liking - this was the pork and beef set. The KFC was exceptional and the soju was tasty

Awesome dishes with fantastic cooking & quality meat; staffs are friendly. We enjoyed so much. Highly recommended!!

Great place! Highly rate the kimchi pancakes, fried chicken and the BBQ. Some pork had a little too much fat but otherwise good. Only real let down is the parking situation.

Delicious food and relatively good priced for Canberra. Army stu was amazing! Unfortunately the customer service let this place down. Extremely rude staff who literally did not look like they wanted to be there. If you aren't happy, find another job! Waited 15 mins to place our order, after pressing the button and waving them down multiple times. Compliments to the chef. We have been here multiple times, but the service has gotten worse lately.