Purple Sands Chinese Restaurant - Hawthorn - Photo album

The $10 lunch sweet and sour pork was good - just like I expected the dish to be - 4 stars. The $15 BBQ pork/duck was so so - 3 stars? Quiet during late lunch hour.

I have ordered from purple sands many times via Menu Log. ( thusly I'm unable to speak to face-to-face customer service) Each time the food has been well presented; great care was taken in the packaging. It arrived quickly (still piping hot) The food was excellent, fresh well prepared , I

I found an ant in my rice and a piece of plastic in one of my dumplings. The special fried rice that I had nearly made me throw up after a single mouth full. Our waiter wasn't very friendly with us, but as soon as someone who even looked remotely Asian walked in he was the friendliest person in the

The home delivery was extremely slow. We are 2.6km from the resturant, the delivery took 1hr20 mins. Surprised me. The receptionist said, the driver arrived late on the day, but should they have an alternative option rather than just keeping customers waiting? Plus, the receptionist lady was not v

Rude behaviour of the lady manager at the counter. Not at all customer friendly. Another thing, We had ordered veg fried rice for take away and without asking us- Egg fried rice was being given to us. When we opened the box at home, couldn't get that how can it be taken in such a for granted way. If

Upon entering, we didn't feel like we were welcomed clients. The atmosphere is more like, we're successful already, so we don't really need your business. Our waiter advised us to order quickly as it was going to become busier. She tried to make us order more, saying that what we ordered wouldn't b

Ordered through Menu Log, after an hour contacted Purple Sands. They said food had left. Half an hour passed, contacted them again. They said they'd give us a 30% discount off the next order. Another 30 mins later and still no food. Never ever order from this restaurant! The service is absolutely ap

Had a lunch here this afternoon. The manager/boss yelled at three different table of customers. I couldn't understand what their conversations were. But it seems that was because of their waiting time of the food - most of the customers needed to wait for over 30 mins. for the second round of food.