Review Dulwich Bakery - Henley Beach

I am actually on the phone as I write this review, I rang to put an order in, so I wouldnt be disappointed when I got there if they didn't have what I wanted. I rang three times the 3rd time someone finally answered and abruptly said, can you hold!. Not giving me a chance to say yes or no, it is now gone 20min. And I'm not impressed. I will wait another 5 minutes and if she does not respond they have lost my buisness for ever.. not impressed at all. I gave 1 star not because of the food, but because of the service. It is Easter Monday.

Pros : 1. Great sausage roll 2. Great Coffee 3. Easy parking and walking distance to beautiful beach 4. Wise price 5. Great full food display with attractive and mouth watering dessert and savoury dishes Cons : 1. Bad customer service, greeting the customer and if not trying to rush customer to make an order would be great (there is no customer other than 3 of us) 2. The chocolate muffins so dry and crumbling like cookies. I choose the fresh chocolate muffin in the display and when I want to pay my order, the staff give the one which sit on the counter bench wrapped with plastic. 3. Customer service can be improved, for a cafe which not serve dine in serving (plate, spoon, knife mugs or glasses- all being served in take away cup and paper bag) there appears to be extra staff there which would be great if some of them can clean or wipe the table. Got our order, the 3 of us wondering where to sit coz all the tables and chairs dirty, after 5 minutes, one of the staff came and wiped the table, absolutely soaking wet like she had washed the table. We ended up sitting outside. Overall , OK experience and could be improved especially the customer service.

Fast, friendly efficient service. The party I had was on point, great pastry crunch and filling, my wife's sausage roll also was a big hit. Banana cake and Apple crumble slice were also very morish. Great range to choose from for both food and drinks. Will definitely be returning.

Open early on the weekend. Great hot coffee for when this Dad had to support his son at sport in the rain!

Lovely bakery! Friendly staff. Nice atmosphere.

Fantastic pastries but sorry - the coffee is just not my cup of tea.!

Great food and coffee but please fire the girl who keeps saying" is that all?" she is deplorable

Dulwich bakery Henley Beach, I wouldn’t waste my time again. The girl that served us was rude and coffee average. Was going to buy breakfast for the family, but went elsewhere for great service, coffee and food. If you want exceptional service, worth driving 2 minutes to Skootz cafe West Beach 10/10.