Review Hope Island Deli - Hope Island

Never have I arrived at a Cafe to not be greeted but straight away told the kitchen was closed. Food was reheated poorly in the microwave. My husband bought a slice of cake that would normally be lightly toasted only to be told the oven was off and asked for another coffee only to be told the coffee machine was off. Coffee was not even warm. Mind you we were there around 1.15pm.Hours of opening and closing should urgently be amended as the Web and the sign advise a later closing time but staff advised they close at 2pm. Seriously how do places like yours survive because there is much better out there. The staff need an injection of enthusiasm to serve and be pleasant not in a rush to close. Will never return and it is a shame I thought it was OK on a previous visit.

Having had a really poor experience a couple of months ago we decided to give them another go. Well, ordered 2 eggs Benny's. Both no spinach ,one with crispy bacon and one as it came. Food arrived, one with no bacon at all and one "as it came" we advised that the one order was supposed to have crispy bacon. Both meals were taken back and kept on the pass whilst bacon was cooked. Food returned and if I was the chef/cook I would be embarrassed to put my name to it. Bacon was as crispy as a wet paper bag and food was ice cold. Did not even bother to complain as the first time the owner did not even bother to come and see us. Definitely will NEVER return..... should have remembered the first bad experience.

If you want to start you day and ‘be happy’ come here for breakfast. I had a beautiful omelette cooked exactly to my specifications. Harry the owner and son Mirko, plus April, Bryce and Duro all have the same approach. A big smile and aim to please. Whatever it takes. We had the steak sandwich and chips today for lunch. It was yummy. It had a moist fillet steak. It was very filling. Our teas and coffees are always hot. This store extremely well located right next door to Coles and in a vibrant little shopping centre. Definitely worth a visit to make a lovely day.

Coffee is horrible, go to the bakery instead. I waited 20min for a takeaway egg and bacon sandwich, finally, it came out burnt, the bacon and egg was over cooked, so badly burnt I threw it away. I actually gave them a loaf of GF bread I bought from Coles as they had none, who doesn't have gluten free bread these days? When I got my loaf of GF bread back I couldn't seal it as the cook stupidly tore the bag clean open. No discount on the fact I gave them the bread. Don't go here, waste of money.

No menu outside on the menu stand. No prices displayed inside. Overcharge you without telling you if you dare pay by card so you pay by cash....wonder why they do this, charge you extra paying by efpos. Only one reason as far as I can see. Same owners as the Turkish restaurant next door so avoid, go to the bakery opposite no surcharge there.

Been here a few times now and have always left satisfied. Scones Yummy, Eggs Benedict Yummy, Juices Yummy (also have Gluten Free options available) :D nice atmosphere so a good spot to meet up but if wanting something more romantic (as this is Hope Island) and your expecting water views this is one of the only food spots that doesn’t have a view of the water in the centre but having said that it does have a relaxing environment.

First visit, good looking deli, friendly staff. I had a great coconut cappuccino and a divine muffin. Great selection in the food cabinet. We did find the music a little too loud!

Staff are so friendly, food is at average