Waiting 20mins for my order, it was quite busy so that was fine. But, they aren't very clean there. The floor had water everywhere behind the counter, puddles of water and food all over the ground.
Service from cashier was lovely however young rude man approached me to say they were out of corn chips for our zinger dish so I asked if we could have 1 extra piece of chicken & he abruptly said no.
What a joke & I still had to pay full price. He threw in plastic cheese instead which we couldn’t ea
Service was very polite but the chicken (2 buckets) was so dry it was inedible..shocking, had i lived in Innisfail I would have returned it and demanded my money back..How dry you ask? You know how normally you get greasy fingers eating KFC..(hence the finger lickin aspect) well my fingers were dust
Cold chips, dry wicked wings, watery gravy that wouldn’t even stick to the chips and a tasteless burger. Haven’t eaten KFC in Innisfail for years and I’ve remembered why.
Find staff that show pride in their job or close the place down. Disgusting. Would not recommend at all!
The eating area was in need of attention. Every table was dirty and the floor had almost an entire meal. Food was good enough, the frozen drink machine was broken.
Stopped at KFC Innisfail drive though yesterday afternoon the 23rd June wanting some wicked wings & asked for a certain amount that I usually get only to be told that they don't do the 9 pieces of wicked wings anymore & that I would have to get 2 X 6 packs of wicked wings costing more (Up selling me
Orders are always wrong, one of the managers is always cranky and they just have no concept of customer service. Sad because I worked at KFC in high school and it's not hard to get it right.
Went through drive through on Saturday night. Sad to say, an elderly lady serving with grey hair, in the window was rude to her employees and customers. Made my friends and I’s experience disappointing.
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