The food is amazing and it deserves the 5 stars however the younger staff need some education in customer service. When we asked one of the younger girls for something she didn’t answer and just rolled her eyes. She didn’t try to hide it at all. The other ladies were exceptional and went above and b
Food had good flavour, however a tad salty. Service could have been a bit more attentive.
Probably the best Thai in NSW. Very authentic and not overly salty. The atmosphere felt a little getaway to Thailand. Everyone working were very lovely and attentive. Definitely a must when In Kingscliff. One of the reasons why I want to come back😋💖
I have never written a review nor did I ever intend too however the service here is absolutely appalling. As a hospitality manager myself the service here is practically non existent. Not one person in the venue offered us more water and there was not even a question of a second round of drinks. Mai
Despite being understaffed and busy, the manager did a great job running the place, and the waiters/waitresses were lovely and accomodating. Also the food was beautiful and generously portioned. Overall, the experience was pleasant, and expectations were met.
Very disappointed that we could not try the food, but to wait over 20 minutes and not be acknowledged or have water, by 5 wait staff after being seated by one. Went to the bistro, drinks within 2 minutes of ordering and food within 10 and delivered with smiles.
Now seeking Thai in different location
The recipe for a 5 star review isn’t complicated. Greet your customer with a smile, get their order right, and deliver reasonable value.
I had a feeling we might not be heading for the five stars when there was no smile or pleasantries from Chantel behind the eftpos machine. If I’m paying $24 for a
Best Thai food. Thanks to the amazing EDAN for his amazing hospitality and five star service.
⭐️⭐️⭐️⭐️⭐️
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