Absolutely appalling service and product! Ordered pizza with The Lot at 7pm paid for delivery. Got a call at 8.30pm that they were unable to deliver. Picked it up myself and found it to be not with The Lot!
Never ordering from Dominos Lower Plenty again.
Poorest customer service i have ever experienced.
Order pizzas for delivery. Was contacted by manager to explain pizza was you going to be late at 520pm Fine with that. I rang back at 530 to be told it's on it's way. Rang back at 550. To ask for refund only to be hung up on by store manager. Have t
Waited 2 hours for my pizza. Called them 12 times no pick up so i decided to drive up there myself. Come to find they have their phones muted so they dont have to answer calls!! Only 1 guy working and no delivery personnel. Got my delivery fee refunded and nothing else.
The pizza was meant to come 40 minutes earlier than promised. I was waiting at the location for 40 minutes. I contacted the store multiple times but was told it would come soon...
i called for refund and they refused. I will actively avoid this store and buy pizza from other dominos. It’s just poor
Waited almost two hours for our order, the store did not pick up their phones as we rang countless times. The ended up saying our order had been delivered when it had not. I drove down to the store and as I walked in the employee was on his phone with his air pods in talking, there was not one other
Dominos LowerPlenty, we ordered our 3 pizza’s at 5.45pm tracker say we will get them From 6:13 to 6:23pm.
The tracking Domino’s provide is turned off to falsify the delivery time.
Our pizza’s turned up at 7:50pm. Cold, the pizza box’s base we’re soaked from the pizza’s being in the boxes for a long
Shocker. Food never arrived after ordering via uber, even though app app said it had. Called restaurant multiple times but no response. Luckily uber offer good service and I've been refunded. Fair to say I won't order from there again. Not sure how this lot are still in business.
Ordered twice from here - last time, I waited more than two hours despite being only around 1km from the store.
Tonight they’ve just not delivered at all. Last time, I rang to ask and the person I spoke to said ‘our manager knows there’s problems with delivery’ and then hung up after saying there w
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