Review Hot Wok - Mackay

Delicious Pad Thai and crispy beef - so they do the Chinese part and the Thai part of their food very well (I normally don’t like places who think they can do multiple cuisines;) service is super quick - you won’t get all dishes at the same time because staff is delivering one dish at a time to the whole restaurant :) but don’t worry it really doesn’t take long for them to bring everything. Very impressive.

If I had to rate my experience at Hot Wok on Monday, when I went with my friends, in categories. It would be a five star for customer service, five star for the meal, five star for the setting/how clean it was, and five star for the lack of the wait. Overall the entire experience was wonderful, and so were the kitchen staffs Uncle Roger impressions.

A Combination Chow Mein was my choice for a take away dinner and I wasn't disappointed. The generous serving of succulent beef that melted in your mouth, deliciously tender chicken and crisp vegetables in a very tasty sauce was excellent. Served with crispy noodles in a side container. I asked for no prawns and they were happy to oblige. I would highly recommend Hot Wok. Yum!

We have dined here many times for many years when we come to Mackay. Tonight the meals were smaller serving than usual and the barman normally comes for our drink order just after we sit down, tonight the restaurant was so quiet so he had no excuse. The Philippine waitress we had tonight was so lovely and friendly. Overall Very disappointing $75.00 not well spent unfortunately

Dined at hot wok on Thursday. There were 10 of us and we shared meals on the round table. Everything was tasty. Especially honey chicken and beef n black bean. Grandkids had fried icecream for the first time. They loved it. Only criticism there was they preferred the vanilla icecream balls to the chocolate ones. Staff very efficient and friendly. Atmosphere lovely. Recommend highly.

The food is delicious. Plenty of friendly staff providing table service. Plenty of tables. Was a few people here. Careful... The food comes out from the kitchen quickly and is very hot.

Had a take away garlic prawns with cashew cashews and a special fried rice. The prawns were ok with 8 prawns, some vegetables and cashews. The special frid rice was disappointing as it didn’t have any noticeable meats etc and was mostly rice. The prawns were a 3.5 star and the rice is more of fried rice than a special fried rice hence a 2 star rating for the rice and overall 3 stars. May try them again.

Delicious and tasty food. With great lunch specials. Friendly staff. Quick service

The Fried Rice was disgusting, tasted like yesterday’s boiled rice fried a little with a couple of pieces of ham and a few shallots! The Massamun Beef was not nice at all, I had a piece of soggy potato which was cold, eewww, the Mongolian Lamb on the Sizzling platter was nice but not enough, the Satay Chicken was nice but not enough!!! There must have been a sale at Coles for carrots and onions, ‘cos that’s all that was in every meal!!!! Not worth the $90 that we paid, very disappointed!!!! I left there still hungry and my husband is now vomiting in the toilet!!!! ��

I give Hot Wok 10stars. 10stars for staff, 10stars for food, 10stars for restaurant. Food was fresh, very tasty, the best chinese/thai we have had , highly recommend Hot Wok. Staff were very efficient and professional.

Wonderful staff, fabulous food and great atmosphere. I dined at Hot wok 3 times while I was visiting Mackay in October because the food is so good. One highlight was the celebration for a diner having a birthday...... lights out, birthday music and cake being delivered to their table. Loved it.

Poor service...got our drinks wrong... waitress forgot to put our order through. Ordered the banquet for two... took ages to come...small and all though very well cooked found it rather bland..had better spring rolls and dim Sims from servos and that's saying something. The San choy bow portions could not have been smaller if they had tried..shame because I was really looking forward to it but will not hurry back.

I have been dining at Hot Wok for many years and have never been disappointed with my meal or the service. A definite local treasure. Keep up the great work, Kim and team!

My Daughter & I & two of my Grandchildren, attended your Restaurant, the staff was very friendly , we ordered our meals, that where delivered, really quickly by polite waitress, the meals where delicious,

Absolutely fabulous food which was delicious. The staff very efficient and friendly with extremely fast service.

Was and awesome atmosphere the staff were excellent food was delicious 😋

Had the chance to thank a few friends for their hospitality recently having had to spend a couple of months in Mackay after my car blew it's motor so I took them to The Hot Wok. We had the banquet for 7 people and I have to tell you each course came out just got better and better. Great tastes served well, and a great time was had by all. Thoroughly recommend it and will go again next time I'm in Mackay. Make sure you make a booking as it's very popular.

Always a great meal here! Love it 👌🏼😋

The food was delicious and the staff very friendly

Good food, good service. I love it.

Always delicious meals and so accommodating. Friendly service 😀

Service was good food was average babquet for 4 nit value for what we paid 2 dishes were ok