Review Austral Hotel - Mackay

6/7 steaks were 5/5, one was a seniors which apparently wasn't all that good? And one was missing the calamari, but was rectified quickly, thanks to the lovely staff. The beer on tap was playing up all night so we had to drink heavys which in the end with all of us acting a little silly. But the evening was fine, lost 5$ in the pokies, played a few games of pool. We all had a good time. Good classic pub, with old pub values. I love the way you can order everything by QR code at the table, that was easy. Steaks on display.

I went and had a sit down meal at the Austral Hotel tonight, I'll preface this review with a couple of facts from the night. Firstly they had 2 large groups in and they were down by 1 staff member. The first guy who served me was a young lad with glasses, very green, not very proactive definitely needs some training. I asked for a table just for myself, two small tables were free and trying to get a response out of him was very difficult. When I did get my drink, I was handed over to a lady with braided her, who was lovely, very accommodating and helpful, she really got the points up for this place. I ordered my meal - starter of salt and pepper calamari and a main. porterhouse steak (rare), chips, a caesar salad and a steak topper of onion rings, with peppercorn sauce. The starter came our pretty quick (within 10mins), decent size portion, but relatively flavourless.....just a good size cheap starter. Asked for cutlery, didn't get any, after 5mins of waiting, had to go and ask the staff behind the bar for some. The main came out around 5mins after the starter, which was a bit too quick, I was barely half way through. The steak was medium and more toward the middle of the steak, well done, chip portion was quite small, salad had heaps of dressing and the $4 onion ring topper, consisted of 4 onion rings. The meal all up was $60.00, for that type of money it was a fairly average meal, not terrible, but nothing fantastic, just an average pub meal.

Place was easy to find, very central in the town of Mackay with lots of parking all around the complex. Ordering can be done either at the table via QR code scanning and pay online or order via bar. Meal was well presented, although tasty in flavours but did not match up to the description on the menu. Spicy buffalo wings was not at all spicy; crispy halloumi was more like grilled than crispy. Nevertheless, quite enjoy the Austral mix platter with a variety of choices on the one platter. Staff at the bar was friendly but the waitress who served the food appeared to be somewhat annoyed. Overall a pleasant experience and would definitely recommend!

Friendly service, tons of steak options cooked to order and a good drinks selection. Meals all arrived together for our large group. Thanks everyone!

You simply cannot beat a steak from the Austral. Always cooked to perfection, with delicious sides and sauces. Every time we come back to Mackay, an Austral steak is a must! The service and atmosphere is always amazing and Roxy goes above and beyond. Thanks again guys for a great lunch

Spent the afternoon here and thoroughly enjoyed it. Friendly staff, cold beer, proper air conditioning topped off by a wonderful meal. A taxi driver told me it was the best steak in town and it didn’t disappoint. Cooked to perfection and the veges were as fresh as. Thank you.

Great service. Love the ordering app from the table. Also excellent service when advised of a minor issue with food as immediately rectified without issue. Food was great.

The staff are very helpful - especially the ladies taking our food order. A big heads up for Sarah. Apparently she's a new staff member but gave us the best service. She was extremely helpful & friendly. The food is cooked to perfection so Heads up to the chef as well!