Review Diva Tea & Coffee House - Main Beach

Perfect in every way. I was a bit skeptical as I can be hard to please regarding cleaning standards, plus some reviews I read. The room is in every way impeccably presented. Top notch amenities. Make the robes available for sale in smaller sizes!. Special mention to the service. It felt top standard yet personal. Thanks to Raphael at the pool, Anna from cleaning (you made my evening) and countless others whose names I cant remember. Particularly the happy gentleman humming and smiling the biggest grin ever down the corridors. Ill definitely be back next year. Please warn on the website that the spa is closed... Coming from Melbourne winter it would have been good to know.

Treated like absolute Queens. The staff went above and beyond expectation. The food is amazing, the service wonderful. A special shout out to Helena in the cleaning section- Helena is very professional, immaculate presentation and a delight to speak to considering we had a teeny issue after our first night. The staff really went above and beyond for us. Thank you so much to everyone. I am looking forward to returning again soon. Highly recommend booking a day bed and enjoying champagne and oysters on a beautiful day. The dinner is worth enjoying. The seafood, wow! Had the best birthday there thank you xx

After reading the reviews on here I was a bit skeptical on returning for a stay with my wife. A lot of negative reviews advising of poor service and cleanliness etc. We decided to still go ahead with the stay. We had the best of times here, sure the bar may have taken a little longer to bring a drink but who cares your on holidays. The deluxe suite was perfect and super clean, anything we requested wasn’t hard at all by the staff. Check in was very easy and efficient. Buffet Breakfast was busy and the food was very good and super fresh. The best part of the stay was renting a cabana for the day. Leonardo and his team really make this a 5 star experience. We can’t wait to come back again!

If I could give 6 stars I would! Amazing service, wonderful helpful staff and beautiful classy amenities. Rooms and housekeeping were immaculate, the views amazing. There was an issue in our room so they kindly upgraded us, thank you especially to Erika, you are the height of hospitality. The pool is magnificent. The buffet, nothing like it. The doorman helped us on our merry way when we were lost hahaha! Could not fault a screw in the hotel. Counting down the days till I can stay again.

The receptionist who checked us in was a little snobby. But other than that, the people who work there are so nice. Especially the guy who's working on the pool side. They have a good cocktails, good sunset view from the pool. The breakfast buffet was great!

Versace is mostly known now for being one of the best hotels in Australia, so going there I was very intrigued to see what made it special. Turns out: everything. My family and I had a great time. The location and views from the window was beautiful. We really appreciated the detailing in the design and aesthetics. The room we stayed in was stunning. When we went down for food, it was spectacular. The breakfast and seafood buffets looked and tasted amazing, and even if you just wanted a few drinks from the bar in the evening, you would be accompanied by a great piano player and singer in the lobby to make drinking wine just that more special. Props to Cassidy Wilson for that. The pool is also really great and large, and the relaxation area next to it was terrific. Most of the staff was also nice, there were some that showed visible annoyance on their face, and there were others that were so kind to us and seemed like they really wanted to be there. Overall, would recommend staying for 2-3 nights there, but maybe don’t stay for too long. The fanciness of it all wears off after a while.

My partner and I had the best week at the Versace. The staff were exceptional, especially given they were short staffed. We sipped great cocktails at the pool, while the DJ entertained the guest by day and by night we were treated to exceptional food, drinks and live music in the main restaurant and lobby bar! The seafood buffet was also exceptional, the chef even went out of his way to make up a pasta that wasn't even on the menu! Great service, perfect position and place with a lot of flare.

Had a lovely stay here. Great if you are looking for something a little luxurious. I felt like I was in Dubai not Australia. The room was nice and big with a good view. Also very clean. I would say the rooms were a little dated but the Versace prints and glamour really helps see past that. Huge pool areas with plenty space to sit and catch some sun throughout the days. Friendly staff available to bring you food and drink until about 5pm. The restaurant food was excellent and the breakfast buffet was fantastic (apart from coffee taking forever to arrive)! The only negative I would have is that the 4 restaurant staff who dealt with us for breakfast, dinner and reservations were a bit rude. This was the only area I felt like this so maybe just that particular part of the hotel isn't perhaps a happy working environment. Apart from that all the other staff are so helpful and friendly and it was a really enjoyable stay.