We are so blessed in Melbourne to have one of the best children’s hospitals in the world. All the staff, Doctors and nurses, are so caring, wise and professional, I could not have asked for better care for my son.
Everyone has so much compassion, and lightheartedness, they really help to make it the best possible experience for both the children and the carers, out of what is usually, unfortunately, a very bad experience.
Your well observed efforts are always appreciated and will never be forgotten.
Update; have not had to go there for a while, but I still only hear good things about the Royal Children’s hospital, keep up the great work, parents in Melbourne love you.
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Overall, I'm happy with the hospital.
Wait time is ridiculously long (like years of waiting long) and sometimes it shouldn't be. What i have realized as going to the hospital for many long years now is that they priorities the wrong kids, even tho ALL kids are important.
The staff are so lovely and kind, they surprisingly answer phone calls fairly quickly then alot of other places. The way they follow COVID restrictions and engage with kids is really good.
The hospital facilities are really kid friendly, the shops are heavily over priced but nice to walk around if you have young kids. There's cafes, restaurants, really cute wall art that makes kids forget all their problems and huge artifacts and statues, its honestly a really nice environment for kids to be around considering all the issues and health problems they go through.
Personally, i did dermatology laser, and the receptionist is so sweet and I always book with the same guy, he is so lovely and so sweet and comfortable to be around, compared to other doctors i have been booked with previously. I see huge change in my face thanks to him.
Last week I had a scare and had to rush to ED@Royal Childrens as my 20 month old daughter was not feeling well. Turns out that she had two infections in her tummy. Since then she’s been on 3 day and a 10 day antibiotic course. The service that I received from Royal Childrens Hospital in Melbourne is excellent. Dr. Kathrine Chen and the staff were friendly and ensured that I am properly informed about my child’s health and care. I would have no qualms in recommending them to family and friends, especially Dr KC. Once my daughter was discharged we had a follow up video discussion two days later. Dr Chen explained everything in a very clear and easy to understand manner after asking some questions and taking a look at our daughter. I am relieved that my daughter is on the mend now.
We’ve had two emergency room visits here. Both times the nurses were so efficient at triage and we felt taken care of and listened to. The doctors and surgeons we worked with here had incredible bedside manner and followed up with us in the following days. Thank you!!
If ever a place deserves five stars the Royal Children's does. The staff we've met have been almost invariably caring, empathic, and enormously competent. We've had some long waits to be seen, but that's more a function of poor funding and staff shortages.
Glad to have you nearby, and thank you to all of you there.
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