Review The Coffee Club - Merrylands

Came here because they were the only place serving late brunch, not a great idea. Iced coffee was sickly sweet, cappuccino was not great, quite bitter, eggs were over cooked & just not good at all. Corn fritters were shocking, one bite was enough to not go back for another. Sweet potato & pesto sandwich was below average, had two bites & just wasn’t interested. With all of the dishes & drinks being a disappointment, I gotta be completely honest. Sorry, but won’t be returning, just not good quality at all.

I came to get a coffee using my coffee voucher. I ordered for one take-away coffee. The lady serving at front told me to take a seat and then later served coffee in a dine-in cup. I told that I ordered for take-away coffee and not dine in. Then in front of me she started pouring the coffee from the cup to a take-away cup. I addressed this to her that it's not right to transfer the same coffee to a take-away cup. She justified it by saying that otherwise it would go waste. Is this reflecting good customer service? She then agreed to make a new coffee and asked me to handover the take-away cup she gave me earlier and probably later poured the new coffee she made in that same old cup. Already annoyed by the whole experience, I couldn't enjoy the coffee at all. You should at the first place offered to make a new coffee and leave the first coffee as it is, as a complementary coffee because it was a mistake on your end. This would have accounted for good customer experience but your service was not at all reflecting courtesy towards customers. Thanks anyhow!

I've been here a few times now and I can honestly admit that I guess this place is fairly consistent, I wouldn't be saying this is the best place to be and going out of my way for but it's a safe spot, never really let down by it, food is good options are great and you walk away honestly satisfied. Id probably have to be disappointed in the fact that if you can't eat a certain type of food or ingredient due to allergies you're not allowed to have it swapped out for an extra of another item and your still charged the full Price, which feels unfair.

Mum & i have been coming here weekly to lunch after doing weekly shopping. Prior to renovations, it was excellent, but i think management has recently changed as its all new faces cooking & serving. We've been here 3 times since the renos & i have to be honest, service has really gone downhill & waiting 25minutes for drinks/coffee to come out, after placing the order, is just ridiculous. Its then a further 10/15mins for the food to arrive. Mum got her dish first, then mine came 10mins later!! Really? We are so very disappointed with this place now. Looks like we're going back to the food court!

Take a seat at the tables that have a barcode, which is against back wall. Scan barcode then place your order on your phone. No waiting in line. Quick service. Friends and I enjoyed our food.

The Coffee Club Merrylands is exactly what you would expect from a chain cafe. The menu is bacon and eggs for breakfast and sandwiches and burgers for lunch. There are a few other dishes too, but nothing super adventurous. They have a cake display at the front counter and usually update the offerings once a week. You have to order at the counter, which I find reduces the cafe dining experience a little, but it's not a fancy place so you get what you pay for. The service here is a bit hit and miss. Sometimes the meals come together and sometimes they don't. I find it odd when they bring meals to the tables separately. This cafe can get busy on the weekends, but if you get in early you can usually get served quickly. I had the salted caramel pancakes on my last visit, and I was a little disappointed with the size and presentation. However, the flavour was great! The ricotta and caramelized banana were a great combination. I definitely recommend this dish to anyone who loves pancakes.

Nice food but not the best Coffee Club that I've been to. Staff didn't know menu well. If training new staff, give them a badge that says they're a trainee.

As always, hot sweet potato wedges and nice coffee. The attendant is very polite and accomodating. She brought the drinks meant for another table, no dramas and was sorted straight away. The place is packed and busy all the time.

Only had to tell the waitress to retoast sandwich as it wasnt well done