Review Domino's Pizza - Merrylands

Ordered a Chicken Supreme pizza today, It was so bad compare to other branch of domino’s. They should change their cooking process or get people to train how to make a good pizza!!!!!! Not going there anymore.

Poor service. I went to the restaurant for a takeaway and asked for a large pizza with cheesy crust and a combo (garlic bread + drinks) which was on the menu. They said that it isn't available. But apparently for some weird reason another combo which has the same items but in larger quantity is what can be ordered. I ordered just the drinks and pizza. I waited around 10-15 mins for the guy to come back and say that he had burnt the pizza and has to start over again. And after another 10-15 mins, they brought my order. Once we were home and started having the pizza we realized that the pizza wasn't cheesy crust which was what we ordered and paid for. This is on a slow day - I was the only customer in the place at that time. I would understand if this was a busy day with the place crawling with customers. Too many bad moments in a single order.

Pizza was burnt and HAIR WAS FOUND What a total waste of $30.00 and now we have nothing to have for dinner. I also mentioned to them that they forgot my drinks with my last order. It wasn't there fault they said and theres nothing we can do about it. Seem like an incompetent bunch. I expect a full refund. You know my phone number order date 4.06pm on the 7th of august 2021 ordered 6 pizzas totaling $30.00.. refund me and i will remove the one star review. Simple Formal complaint will be made to headoffice. Ordered 2x pepperoni 1x beef and onion 1x spicy veg trio 1x cheesy garlic 1x normal crust cheesy garlic

Order pizza online delivery was meant to come at 6:15pm then order time got changed to 6:28. Rang the store some girl answered the phone said pizza would b at mine in 5mins asked to speak to manger she told me he was busy so I waited. Delivery guy showed up between 6:45 & 7pm. Pizzas were not hot they were warm took everything back to the store instead of a refund they remade my order. No apology was made and the driver was rude af

If only I could give zero stars. Who is running this place? First of all we received the wrong order and when we called them about it they said they will sort it out... They didn't. Pizza was burnt so bad and the garlic bread was just as bad. If you want pizza, go Fairfield Heights not here. Such a disappointment 0/10

1 star or 0 is I can give. I order before 7 pm tonight but I been waiting for an hour and I been calling them they don’t answer my call and I have to drive down at their store. You need to get extra staff.

They have reduced the size of their pizza’s. We had 3 pizza’s a garlic bread and a dessert between 2 males and a female, this used to end up in the fridge, but us 3 finished their “large” pizza’s and everything else and were wondering why the boxes and pizza’s were so small. We thought we ordered a kids size by accident. The small pizza is now the large pizza. BUYER BEWARE. Ditch dominoes, go elsewhere. Yuck. Corporate greed.

Worst place to order pizza. I order pizza and it cost more than 30 dollars with some drinks and garlic bread but it never got delivered. I tried to contact the store but they never picked up the phone. I know they must be busy but how can someone be so busy that they don’t even have time to answer the call. I have been waiting for more than 2 hours and there’s nothing. It’s so frustrating.

Rung up to order to greystanes then they told us to ring toongabble who then told us to ring Wentworthville who then told us to ring back Merrylands and after all that Merrylands told us to ring wetherill park and would not transfer our order considering we had gone through such an inconvinience just to order a pizza<br/>Horrible customer service <br/>Ended up ordering Pizza Hut who gladly took our order straight away

Manager, I think is the owner, is rude to her customers and rude to her staff. No customer service, she yells and talks aggressively to everyone.