Ordered a family box with 4 whoppers and bacon deluxe… all without lettuce (due to lettuce shortage). They told us they would add extra toppings to compensate. Do you call this extra toppings? Very sad looking burger. Very disappointing.
So called Jack's fried burger!!!
This is the second time we received the burger in this state!!! Horrendous!!!
Just a burnt chicken between the buns!!! Disgusting!!
Was really disappointed with the drive through…. After stopping to ask if the checked the order and was assured it was correct only to home and see it was still missing a patty…. I contacted the store and Ash the manager checked on the order and did a voucher to replace…. Fast and efficient, awesome
Never had a correct meal from this store. My most recent meal I had delivered via UberEats. No lettuce, no tomato. Definitely ignored the order. Also got a flat white. Received a long black.
I don’t know if I’m ordering from an alternative universe or not at this point. Feeling absolutely gas light
Every time we go to this Hungry Jacks we always have an issue.
Between missing items, no following to remove items off the burger & quality its becoming a real issues. Not worth a stop by, it keeps going down hill consistently.
This place sucks. Asked for a medium whopper meal without cheese and then they continually said with cheese. After sorting that, the lady at the window dropped my change all over the ground. I went to collect my meal (medium whopper and bbq cheeseburger) and they gave me a bag, I did a very quick ch
Restroom was clean. Staff were very friendly. I ordered at register and redeemed an in app voucher item, staff member knew exactly how to redeem it. Items were all fresh and tasted delicious
Went to order using the app, had appalling service, the lady on the phone when we called was extremely rude to my wife and the food never came after a two hour wait. They blamed Menulog, who were actually more helpful but couldn’t get through to these clowns either.
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