Moonee Ponds store very much less than average for a Grill'd. I usually have mine at Southern Cross station. At SC they make you feel like they want you there, and the burgers not only taste great, they look great. Moonee Ponds staff not unpleasant, but not at all interested in elevating your experi
How the mighty have fallen. I tired one of their hfc burgers. The worst burger I have ever eaten. The founder Simon Crowe should be ashamed..did he not open the first store due to a lack of a decent burger....look no further, this was not a decent burger. Chicken was dry, over cooked and all up look
Tonight at 21:02pm
the staff is lazy to clean the grill, is not cleaned, the meat is dry and bitter Because overcooked , the potatoes are soft, the price is not cheap, I will not come back, look at this dont want to eat, so hungry and Angry š” š”
Get your act together Puckle st store ! Each time there is a new story, entered the store this evening at 9.05pm and was told they are closed by a team member I said what time you close ? Knowing full well the website states 9.30pm. I was told we are closing due to lack of team members i then said
Poor customer service.
I ordered take away at 4:40pm 25th March 2022. They said ready in 10 minutes.
I waited for over 30 minutes and didn't get the food. I went to ask them. They told me it would come up soon without even checking my order. I waited another 10 minutes and went up again. This time t
WORST experience at any Grillād Iāve ever had. I was the only customer in store at the time standing at front counter (Sunday 01/05/22) and not one of these people could even say āhi wonāt be a momentā
I ended up ordering through the app which took them 40 years to make so to be honest Iād rather p
Avoid this place. Lettuce was well and truly past its best by date. Brown and off.
The meal also took twice as long to prepare as we were initially told. No good.
I have passed Grill'd on numerous occasions and tonight finally decided to try it out with my son.
My son had the 'Mustard & Pickled' and I had the 'Mighty Melbourne', and we had 2 sides. 'Saltbush & Pepper Onion Rings' & ''Famous Grill'd Chips'.
Firstly, the buns... they were hard. Not toasted ha
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