When I went to here don’t have staff in the store. so I waited 10 minutes and call the store and ask itwas open?staff came out quickly didn’t say sorry, and when I was almost done eating, I found hair in the waffle cone
Didn't know it was store policy to remove a hair that was embedded in a scoop of ice cream and then serve it to a customer...... talk about gross.
The girl working seemed to be alone and was quite young/awkward so I paid but ended up having to share my icecream with my partner and threw the contamin
The young boy was really nice and kind to me, he welcomed me with a big smile. He was also really fast with making my order, no time wasted! Could not ask for better service!!
When I was in store last i asked the girls if the orders that were being collected in front of us were placed via the app, I was told yes. Following weekend I placed an order via the app, was charged for this order, and message read, “collect in 15minutes” drove all the way there, and had to wait i
The young guy who served us was rude to us after the 1st 2 flavours we asked for they apparently didn't have, he also refused to let us sample any new flavours and then when we did buy 5 ice creams the cones were all stale! Disgusting service and quality!!
Would be good if the icecream was actually filled up properly. I paid $20 for a take home container that was literally missing 1/4... Ripped off.
MAJOR MOLD ISSUE in air-conditioning vents. There is no way you should be open to the public with 4 square meters of affected roof / vent systems.
Yummy. It was my first time to visit there. Ice cream was ok. I can’t say customer service was good. Need explain better for visitors.
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