Review Mcdonald's - Narellan

Onion rings, far from your competitors (hungry jacks). Either the restaurant didn't cook them well or need a new recipe Staff need customer service and common sense training: when u buy 2 coffees & ask for sugar for both makes sense to give 2 stirrers not just one. Finally, very slow to deliver "fast" food

Buy pancakes on Sunday morning after work at 2.30am Come back sunday night after work at 10.30pm and staff say pancakes only for breakfast.

I visited this McDonald's recently. I need to say that my experience was one of the best experiences I've ever had at a McDonalds. The lovely little lady whom served me was such a sweet girl, and she reminded me of my darling Suzy when she was just a little one. She had blonde, with a bit of a ginger hinted hair, back in a braid, so she was very careful and following procedure. I think I heard someone say her name - Elena or Alannah maybe - I must say, the Smile Boxes I received for my little grandkids, Hannah and Brayden, where amazing. Suzy said to get the pop-top water, but as their Grandma (or Nanny as they say LOL) I got them something called a "Cacky Yummy", I think it was type of chocolate milk, I wouldn't know, when I was a girl, our milk got delivered by Mr. Marstone, our milk man and it was just plain bottled milk, none of this "flavoured" stuff. I decided not to use my Missy Macca app as I'm just a "bomber" as the Michael and Selena, my elder grandchildren would say and don't know how to use it. I got a terrific regular size chippies and a hamburger and it was made perfeclty. Such lovely little ladies and gentleman that work there.

They make you pay before advising that their machines aren’t working. So I had to wait an extra 10minutes for two frozen cokes... Something that should take 1min. If I knew it would be that long I wouldn’t have paid for it. Their customer service is poor and are staffed inadequately.

Standard McDonalds in a food court. Was here very early so only a few workers but food was quick. My latte was more like a cappuccino but it did the job. Food was hot and the self service machine actually works.

I requested cheeseburger NO pickles, NO onions as stated on receipt but on docket stuck on burger only said NO pickles. I asked for 2 small long black coffees, 1 x 3/4 full. Got BOTH full, ie NO 3/4 full coffee. Was not offered to do again, I had to request. Staff barely smiles. Given all this incidents my lunch was cold by the time I got to eat it. Very inconvenient which means I'm not getting what I pay for

They are very slow, poor customer service and not staffed adequately to cater for their customers. They all avoid eye contact so you can’t even get they attention if something is wrong with your order. At least 4 people while I was waiting came back with things missing from their orders.

Great shopping centre, amazing variety of stores, cafes, food outlets, movie halls, hair and beauty shops, Kmart, Big W and Target together with Coles and Woolworths, with Aldi a stone throw away. Downstairs is home to good restaurants and several banks.