Crust Gourmet Pizza Bar - Neutral Bay - Photo album

Will not ever be ordering from here again, ordered 2 pizzas at 5.40pm, was told pizza would arrive in 30mins. At 7pm when nothing had been delivered I called twice to follow up, no one answered and the phone rung out. They then called me back to tell me they were out of ingredients for one of the pi

If Crust Neutral Bay hopes to see customers return it's going to have to seriously improve its customer service and product. I've been given the wrong pizza before (dairy cheese on a vegan pizza), but the reason I'll never be back is a recent incident where a home-delivered pizza turned up late, col

Not directed at the young staff, but rather management - very poor quality product, service doesn't exist, no leadership from management. This store is a shadow of what Crust uses to be. The pizza i received was bland, poorly put together and just drowning in sauce. Furthermore, management should c

Didn't have any issues with pickup. Went and ordered the pizzas, and the friendly staff provided the pizzas in 10 minutes as promised. The pizzas were not too bad.

No Leadership at Crust Neutral Bay, plenty of young staff and no one teaching simple hygience and customer service. Needless to say we will no longer purchase Crust Neutral Bay Pizzas We ordered pizza due for pickup at 6:45 pm. Arriving at 6:40 pm we were told it was not ready. Several cooked piz

I gave Crust 5 stars previously but reduced it due to deteriorating quality. Unfortunately no matter which pizza you choose it tastes the same lately. Business refuses to listen and blames customers or the economy instead of taking note.

Crust neutral bay. 9 times out of 10 take twice as long as they say, always just warm and invariably get the order wrong ! Crust is good, neutral bay Crust is a shambles

TERRIBLE!! Made an order on 14/1/22, 3 hrs later and didn't receive it. Had to call 3x to cancel it. And haven’t been refunded yet. Wrote to customer care complaining about it, they told me to contact the store directly (not very helpful...). Wrote to the store and got no response so far! So, where