Caving in to the kids craving for Maccas I decided to join them with a double cheeseburger and some fries. Damn, it was actually good, and it took me back to my younger days when I used to eat Maccas more regularly.
We ordered through the app which makes it so easy to pick up through the drive thru. Service was super quick which is to be expected, and the girl at the window was nice enough. We really didn't have that much interaction which is the point of social distancing, so it's really hard to pass comment. Overall, it was above average and a nice distraction from the boredom of home.
This McDonalds is located opposite a nursing home. It is very convenient for family members to meet for coffee and also have family members who live in the nursing home attend. The owner / manager of this cafe is very friendly and accommodating. The coffees and drinks are reliably good and the fact that it is buy 5 get one free and there are free drinks for seniors is very good.
People, McDonalds is a 24/7 fast cheap food restaurant not a fine dining restaurant. Things aren't always going to run perfectly especially when customers keep coming in non stop, and there's only a few staff to cater to you all. Give them some credit. Often staff have to work 8 hours straight with no break and some customers can be very difficult to deal with, you can't except staff to be extremely polite constantly when they're stressed to the max, even when things have quietend down they have to hurry to clean everything, restock, and refill all the machines. I'm sick of people complaining about the McDonald's service, granted some complaints are justified, but those complaining about a missing pickle from your burger that you paid approx $2.85 for, seriously?
Food is the same standard. Good and consistent. Coffees are fantastic and venue is very clean. The lady supervisor today was on the ball and kept the staff on their best behaviour. Great to experience.
Good staff and customer service ☺️☺️☺️ My order was ready so quickly. The place was clean which is the most important thing in today's situation.
👍🏻
This store was comfortable and clean.
Staff need more training. I don't usually bag staff but the 3 that served me had no idea.
Breakfast menu was up. Asked for pancakes in a meal. Girl said I couldn't get in a meal. When I pointed to menu, she insisted can't do.
A male helped, but I wanted a medium and he told me I can only get a small.
The sign clearly showed medium.
McCafe section, I requested skim milk (dietary requirements) definitely wasn't. Upset tummy 30 min later.
I'll be back if I'm in the area, but will point out milk issue.
I had an experience at this store some weeks ago. I replied to a survey with an honest response to which I received a reply from the store manager.
The matter was attended to immediately and left me happy with the result. The manager responded diligently and with professionalism with genuine concerns about her customers and her business.
I can’t say that the store is better or worse than any other McDonalds, but rest assured, it has made me loyal to this one.
Good job.
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