Edward Zia
Parramatta GPO is a top post office and I used to have my PO Box there when my business was more Sydney Centric.
They're really good! Great staff, well located and easy to pick up and send large materials.
LOVE THEIR WORK!!!
Smita Pokharel
Horrible experience. Today i went there to collect couple of my parcels around 2:30 one asian staff attended me . She was super rude and made me feel scared to even show her the tracking number . Idk if there is any training for the staffs about customer service . That staff needs proper training about how to talk and how to handle the customers that are confused about their parcels. I would never want to go there but unfortunately the delivery persons from australia post don’t even bother to knock our door and wait for 2 mins. Poor service
Chi Ng
Always a bad experience when I go there. The short skinny staff with glasses on is always super rude. I already told her what the parcel's size would look like, she said she can’t find item and go back to double check or sometime can not scan the return barcode (another staff can and did scan for it). Literally always . And she takes forever to go for double check . And after coming back she starts talking to the staff rather than serving the customers. Very unprofessional / totally not friendly staff.
Shivang Rangoonwala
I went there with 3 ID proofs and still staff were not satisfied that it is me (one of the proofs was my PASSPORT). I had to fight with the asian lady to get my own parcel. This wouldn’t have happened if they had rang the bell and delivered the parcel. Worst service ever by asian lady.
sanket ghate
Australia Post has the worst service in the world. They don’t even attempt to deliver your item to your address and straight away take the parcel to the post office and ask you to collect it.
The post office is only open from 9 to 5 Monday to Friday, that means you have to take out time from your work to collect your item.
Absolutely nonsense service
Shirish Maharjan
Absolutely terrible service. Had to send urgent parcel to Victoria. The staff was so rude. And they put in the wrong address and my express parcel did not even get delivered (spent 17$ for nothing basically.) Extremely disappointed.
Ros Calub
Parcels are being sent here for collection, but there is absolutely ZERO parking anywhere!
I also wouldn't recommend having your passport photo taken here. They turn off all lights so the photo comes out very dark. I find that so strange. I wondered if that was what they do in all Australia Post branches, so the next day I went to a different branch and of course they didn't do that.
Sunnie Fong
Very rude staff don’t know about her name, the Second Indian lady from the left. Extremely bad attitude, super rude talking like the customer is idiot. If I can give 0 star I’ll do it.
Highly recommend auz post staff wear a name tag. Don’t wanna hurt other staffs that are great.
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