My friends and I like the coffee here, and that has never disappointed. It's our go-to coffee in that block in Pennant Hills.
However, the other day was my first time getting a sandwich, which was nice until halfway through when I found a dead moth in it. Thankfully the sandwich was pressed. The la
There must have been a change of ownership. The barista was terribly unfriendly and grumpy. They’ve also added $0.50 per cup if you order from Hey You app. That’s a 12% surcharge so a $4.20 (already expensive) coffee is now $4.70 if you dare order using the app they voluntarily joined themselves.
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Love the coffee, food and the friendly service. Can be busy / noisy at times, but I'll stop here whenever I can find a free seat! Even the hot chocolate gets special presentation!
Getting snarky with a customer because you're not listening to what they're ordering is a great way to lose business.
My staff and I will not be coming back.
I’ve been going to Charlottes for years however clearly there’s been a change of ownership and the new owner is so unfriendly and plain rude. I’ve stopped getting my coffee there now. Why run a cafe if you hate serving customers!
Went two days ago to get a coffee and I was surprised that it was for $5.40 for a small one ! Over priced not a good customer service I wouldn’t bother to again tbh .
We come here almost daily - always great service and a very busy place - always popular - I see service with a smile - great quality cakes and pastries - fresh juices, ice blends, Campos coffee - enough brekkie options- I get bacon and eggs - it’s outside a busy shopping area - so glad it’s here in
I have been going there for the past 1 year and half with my little girl. She is always fascinated by the pretty displays (with flowers) and marshmallows at the counter. We usually get a soy cap for me and a green cupcakes which is my daughter's favourite. She sometimes stares at the marshmallows an
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