Reception Staff were very friendly and helpful. My room (Superior) was very spacious and the BATHROOM!!!… Spa bath was to die for… very relaxing after a day of exploring. Shout out to the housekeeping staff, who serviced the room in a timely manner.. even down to the little things like changing the
We had great time, room was great. We had dinner at the restaurant and it was amazing. We really enjoyed the food. Unfortunately their staffs not that friendly, no greeting, no smile. Room was great but there was stain on the sofa. The TV and aircon remote didn't work properly as well. Spa bath was
We had a nice time at Pagoda. However, the service was lacking in all fronts. We were put in the wrong room, we didn't find this out until I actually complained about the room we were put in and only found out as they "upgraded" us into a "nicer" room, the room we ended up in was the one we actually
Upon checking in we were checked into the wrong room. We called and advised that the room was not the one we paid for and we were moved into a new room within 15 minutes.
For a 4 star resort the customer service didn't feel all that friendly or welcoming how ever the decorations and water features h
The rooms were huge and clean. It comes with a fully functional kitchen as well as individual toilets within each bedroom. Do bring your own oral care kit and razors as it is not provided. There are parking options available on sight and across the street. The toilets had jacuzzies.
Wonderful stay. Very welcoming and accommodating. No 'spa' per se for treatments but in room spas are a great size. You could easily fit three people and still have plenty of room. They are almost too big for an intimate setting for two. Pool is lovely and warm but still refreshing on a hot summers
Not bad they seem too tick the majority of my boxes , only downside is the rooms are not sound proof and not for the reason your thinking, there are functions going on downstairs and they might as well be in my room. Tip don’t stay during functions, downside you’ll never know when they’re on; curren
Stayed here for 4 nights, we had the 1 bedroom apartment. Rooms showing their age slightly, but they were comfortable and clean. Bit close to the highway but there was no noise in the rooms well sound proofed and we slept soundly. The staff and service was very friendly and helpful. The food was ver
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