First thing's first:
My boyfriend and I came in with abysmal expectations. We expected there not to be any customers, horrible service and absolutely horrific food.
Thankfully, we were very pleasantly surprised!
When we first walked in, we noticed that the restaurant was smaller than we had expected. It has an American/Grunge-y pub feel.
It's an order-at-the counter system, which is pretty standard. What kind of threw me off, though, is that it is a completely self-serving system in terms of cutlery and water and the likes.
Basically, if you want the tools to eat, you have to get up and get them yourself. (Save for the limited cutlery in the cutlery holders on the table)
You also have to get your own water, which isnt too bad. (Although the water was pretty much lukewarm and the bottles were open-top, which isn't very clean in terms of dust build up if they're left out for a long time, which they seemed to be)
Unfortunately, we didn't find the cleanliness of Three One 2 One very up to standard. The cutlery holders on the table were VERY dirty, and considering it is expected that you USE the cutlery that is stored within them, it's a bit off-putting.
In terms of service they were SO QUICK. Very very fast service.
Presentation of food was amazing. It looked gorgeous, very instagram worthy.
On top of presentation, we were incredibly surprised at how good it tasted, considering the abysmal reviews this place's food has!
My boyfriend got 'The Crown' burger. He said it was a 7.5/10. A decent burger, but not the holy grail of food. He loved the taste, it had a good balance of moisture and flavour was great.
I got the 'Kickass Mac And Cheese' burger. I am a sucker for some good ol' Mac 'n' Cheese, and let me tell you... This burger was gorgeous. I was full halfway through, but I just couldn't put it down. The Mac 'n' Cheese had a little bit of a jalapeño kick (the slightest amount), and the beef patty was delicious. The cheese (outside of the Mac 'n' Cheese) melded really well with the flavours of the beef, lettuce, Mac 'n' Cheese and brioche. It was a bit messy, but you can't really expect eating Mac 'n' Cheese in a burger to be a clean process.
The serving was pretty appropriate to the price, I think, and it filled me up very well.
I'd give 'Kickass Mac And Cheese' a 9/10.
As for the 'Coccobello' freakshake, well...
We were pleasantly surprised yet again! I expected the toppings to be completely stale as per past reviews, but they were completely fine!
It was heaped with fairy floss, wafer sticks, icecream sandwich and chocolate brownie, and, honestly, was very impressive to feast the eyes upon.
It tasted great! The mixture of strawberry and chocolate sauce, and coconut in the milk was awesome! I didn't expect it to taste that great,considering people have said that their freakshakes have been horrible, but I loved this one! My boyfriend also seconds my review, and we both give it a solid 7.5/10.
We think that there was a little too much fairy floss, because this particular fairy floss was very challenging to manage in terms of eating and keeping it on the plate.
Overall, the food was great! Definitely will be returning to have another taste of that gorgeous Kickass Mac 'n' Cheese burger 😍
I think people are being a bit too harsh in their reviews of the food. It's obviously not a super-cheap place, nor is it a super-healthy place. It is a bonefide, (VERY) cheat-food restaurant.
You pay for the taste in both money and nutrition!
I do have a couple of suggestions for Three One 2 One that would have made my experience a 5/5!
The first is that Three One 2 One would benefit greatly from a regular deep clean. Cleanliness = comfort, as it makes the customer know that both their environment and the food they're eating is clean.
The second is that I think it would be much more pleasurable, as the customer, to have someone serving the tables. This includes cutlery, water, napkins, straws etc. It makes it feel like you are paying more to be in the space and for the service than just the food, which, in the end, makes the customer feel more satisfied with their purchase.
(Also having water bottles with lids would be more sanitary and more comforting for the customer)
Overall, I give Three One 2 One a 4/5 ⭐ review!
Service speed: 5/5
Personal service: 2.5/5
Cleanliness: 3/5
Food: 5/5 (overall, as a general,because everything we tasted was great)
Ambience: 4/5
:) Bec
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