Review Allenstown Hotel - Rockhampton

We had a nice meal here, the restaurant has a lovely atmosphere. Very friendly and helpful staff, you can order your meal and drinks through meandu, tap order and pay!

We had a great dinner here, staff were friendly and helpful, good prices! Excellent steak sandwich meal and also the southern fried chicken burger meal was fantastic. 👍🍻 Only made the decision to have dinner there at the last minute, as we were travelling through and stayed at local motel about 10min walk away. Would definitely recommend!

The steaks were mouthwatering and good sized meals. The service was friendly. There weren't many other customers (Thursday night) so it was nice and quiet. We'll be back.

Low star due to the food portions, the quality was cooked well, but it just left me wanting more. Had a seniors meal. Friendly service. Will return for a full priced meal and see how good they are then!

Highly recommend.. Excellent meal, delicious food, well presented, excellent service. Can order from the table with your smart phone. Super easy to co ordinate. Very very friendly crowd of people.

$18 burgers with dry burnt patties that tasted burnt all the way through. Veges served with a $40 meal were mushy and disgusting to eat. WILL NOT BE BACK!!!!!! WASTE OF MONEY!!!!!!!!!!°

Overall very disappointed, inconsistent prices when ordering the same rounds, bar staff where quite rude and un professional for people working in hospitality walking around the bar chewing gum with their mouths open, was a slow night and could not get simple order consisting of two drinks right, glasses had old lipstick marks all over them, and drinks where repeatedly flat. No warning of darts comps being held and staff allowed patrons to set up dart boards in and around other patrons throwing darts in the direction of my partner and I trying to enjoy our night to the point we got up and left. So much potential to be a lovely spot if the staff just took a little pride

Post from my mother's 60th birthday function: My birthday celebration was held in the Allenstown Function Room on Saturday 18 June. After having three (3) face-to-face meetings with the Functions Manager, I was told that I could come on Saturday morning at 10.00am to decorate the room. They would have the room set-up to the plan we had discussed. My family and I arrived at the Hotel at 10.30am and upon entering the Function Room expecting to see the required lay-out, we were horrified to find the room hadn’t been cleaned from the previous evenings’ function. The room reeked of cigarette smoke; dirty glasses remained on the bar; the tables and chairs were sticky and dirty from spilt drinks; one table still had its dirty tablecloth on it (along with someone’s jacket); balloons were still present and the floor was littered with the previous guests’ confetti. We had to open the doors to let out the swarm of flies which were present in the room and while doing this one of the curtains and its curtain rod fell down onto my husband. We immediately informed staff who replied they didn’t know anything about us coming in to set-up for our fully paid for function and informed us that the Functions Manager wasn’t at work that day. We then had to wait while a bar staff member cleaned the tables and chairs; and rearranged the furniture to how I had requested with the Functions Manager. The carpet wasn’t vacuumed so obviously, strict cleaning and hygiene practices that had been introduced to combat Covid were longer being observed. Arriving back at the Hotel at 5.45pm for a 6.00pm function commencement, we asked if the air-conditioning could be turned on but were told that it wasn’t working and hadn’t been working for a couple of weeks – just open the doors!! Upon the guests’ arrival, we asked for the microphone (included in the cost of the hire of the function room) only to be told it also, wasn’t working. We had paid for the two-course buffet, and while the food was nice, the cold meat platter which was listed on the menu plan, was nowhere to be seen. A further embarrassment to me as the host, was the state of the dinner plates which guests had to use. They were filthy and crazed and you had to search through the pile to find a clean one to use. There was no milk supplied for the tea and coffee station; no plates for serving the birthday cake and the butter knife we eventually got to cut the cake was also quite dirty. And let’s not forget the state of the toilets!!!!! Only 2 “functioning” ladies’ toilets; cracked and split toilet lids and at the end of the evening the floor was covered in water – unsure where that had come from!!!! The wait staff that served us at the function were very lovely. We have three major birthdays happening next year in our family and we will NOT be going back to the Allenstown Hotel to host these events.