Wonderful dining experience last night! Has been a while since we've been to the Royal, so we thought we'd give it a go. We were greeted by the staff with such friendly and humorous personalities. They took the time to interact with us and were very attentive with their service. The food was on point, tasty and nicely made. Donna, the manager there, made our visit so welcoming. Will definitely be returning in the near future. Definitely a lovely little dining gem for Sunbury.
It was our visit to the Royal Hotel Bistro on Thursday night and it was a lovely experience. The staff were very welcoming and friendly. They seemed to have a great rapport with all the dining patrons.
My husband and I both enjoyed our meals. The food was well presented, flavoursome, good portion sizes and the meals came out hot from the kitchen. We also indulged in desert which was also lovely.
It was our first visit on Thursday but certainly will not be our last as we have found a little gem to dine at in Sunbury
Our experience was different although fun. Food and atmosphere was great. Lovely glass of bubbly for all the mums. This was our second year there. I think it might be our go to meeting place for mother's Day from now on.
Thanks everyone for a memorable lunch
Absolutely loved the staff and service, the food was brilliant for the money.
Definitely coming back for more.
Thank you Donna (manager) for your upbeat and friendly attitude, from the booking phone call, to dinner service.. it has been fantastic.
Thank you to Donna and the great staff at The Royal Hotel - we had a lovely time as a big group. We were well looked after, had personalised service and our residents loved the senior meals! Donna was super lovely, helpful and made our reservation seamless!
It was my first time to come to this pub today for lunch to try the food, the food was nice, the only matter that this pub need to improve is about how the waiter works while they do the service. The owner should give them training periodically.
Popped in for lunch as I was enticed by the $9.95 pensioner menu. Scanned my QR code at the door and headed to the order counter where I was asked if I'd booked. (The place was half empty) I stated no so had to give my name and phone number etc. to book me in. I was told this was separate to the COVID check in. Ok then, so I ordered a small steak and proceeded to sit down. After 10 minutes one of the staff said she thought they hadn't taken my order so back to the order counter I went. From there on the meal appeared promptly followed a little later by my drink order. Steak was tasty and what I had expected at this price point. Can't expect champagne if you're on a beer budget.
Parma was OK, no customer service as such anymore. QR code in the middle of the table invites you into the Royal hotel to order your meals and drinks to your desired table and pay via the link that you have been taken to. Once completed your cutlery arrives with your drinks not far behind. Finally your meal arrives, reviews invited at this time........
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